Windows 10: New Fenvi wireless ac 9560 adapter not showing up in Device Manager

Hello,


i have a new computer build with an ASRock x570 Steel Legend motherboard. I tried installing a Fenvi wireless AC 9560 adapter but when I looked for the adapter in my Device Manager nothing showed up.


I went to the Intel website and installed the drives and nothing came up.


I tried removing the chip hardware and putting it back in and nothing.


I tried selecting “show hidden devices” and that didn’t work.


I tried “scan for hardware changes” and nothing.


Does anyone have any solutions to this?


Thanks,

Blaine

:)

 

Code 10 intel wireless 9560

Hi RadityoPrakoso,

When your computer does not automatically detect your Intel Wireless AC-9560 network adapter, you will need to download the driver update or installer from your manufacturer's website.

If you have a CD installer for your motherboard, you can also use it to install this missing driver for your device.

This resolution is also suggested on this link:
Error codes in Device Manager in Windows.

Go to the "Code 10 "This device cannot start. (Code 10)" section.

Your device originally came from Intel, this means you need to download the driver installer from their official website itself and install it manually (usually, you will see that there is a latest driver already available for download).

Check this link:
https://downloadcenter.intel.com/product/99446/Intel-Wireless-AC-9560.

Once there, select the appropriate operating system if there's a choice like x32 or 64 bit so it will match with your PC.

Let us know if you have successfully installed this driver.

 

Wireless adapter not found in Device Manager

I ran the Lenovo Solution Center. Network Adapter was not listed in the hardware scanned. Not sure if there is a separate listing for that normally or not.

Ever since I ran a power cycle the adapter has not appeared in the Device Manager.

Does anyone believe removing the adapter and putting it back would solve the issue? I would rather not open my computer if there is little chance of it solving the issue. I am a complete novice doing this.

Not sure if this is relevant but in my Network Adapter in Device Manager there was "Microsoft Kernel Debug Network Adapter". It has since disappeared.

 

wireless adapter not showing in device manager


To help you find the name and model of the wireless adapter

Click the Start button
In the search box type control panel
Click on the Control Panel that comes up
Click on Device Manager
There should be an Unknown Device in there. Right click on it and click on Properties
Click on the Details tab near the top
In the Property section, there is a down arrow to the right.
Click on the down arrow and click on Hardware Ids
In the Value section you will get two or three items that will come up.
Highlight the first item in the list and right click. Click on Copy
Open up your browser and go to Google. Right click in the search bar and click on Paste. Click on search.

Now you should be able to find the name and model on your wireless adapter. If you are still having trouble finding it,
go back to the second item in the Value list and do the same thing.