Windows 10: New hardware, random BSOD errors

Discus and support New hardware, random BSOD errors in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, so I've upgraded from i5 4690 to Ryzen 5 3600, bought a new motherboard (Gigabyte Aorus B450 Pro - shop I bought it from did BIOS update to F40)... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by SeeJon, Jul 22, 2019.

  1. SeeJon Win User

    New hardware, random BSOD errors


    Hi,

    so I've upgraded from i5 4690 to Ryzen 5 3600, bought a new motherboard (Gigabyte Aorus B450 Pro - shop I bought it from did BIOS update to F40) and HyperX 2x 8GB 3200Mhz RAM.

    My GPU is GTX 1060 and I'm using SSD, power supply and HDD from my previous computer.

    I did a clean installation of Windows and installed latest GPU and motherboard drivers. I have also downloaded latest chipset drivers from amd.com.

    But I keep getting random BSOD, mostly with different error each time.

    I believe one of the first was DPC WATCHDOG VIOLATION. I've also written other down:

    - KERNEL_AUTO_BOOST_INVALID_LOCK_RELEASE

    - KERNEL_AUTO_BOOST_ACQUISITION_WITH_RAISED_IRQL

    - KERNEL_SECURITY_CHECK_FAILURE (latest one)

    These BSOD happen randomly while doing something on my PC, like copying files, downloading etc.

    PC-(2019-07-22_10-53-20).zip

    :)
     
    SeeJon, Jul 22, 2019
    #1
  2. Bonn84 Win User

    Random BSOD errors

    Background

    • Whilst only bought recently, my laptop (Dell XPS 9560) has a history with random BSOD errors that tend to increase in frequency with time until the laptop becomes unusable.
    • The laptop was given a fresh format and installation recently.
    • Software installed – Installed Windows 10, Office, Winrar, Adobe Reader, Visual Studio 2015, SQL Server, Chrome, DropBox, Google Backup and Sync
    • Within two weeks it reverted to giving BSOD errors.
    Symptoms

    • Random BSOD errors
      • Page fault in non-paged area (NTFS.sys)
      • IRQL not less than or equal
    • Backup and Sync crashes very regularly (no user friendly message, just googledrivesync.exe has stopped working)
    • Chrome crashes quite regularly (ah snap! message). This happened both before and after the format.
    • Windows Update fails
    Things I tried

    • Uninstalling and re-installing Chrome and Backup & Sync
    • Downloaded and installed Dell Updates
      • Specifically a BIOS update (installed successfully)
    • Ran Dell Diagnostics (at boot time)
      • No issues found
    • Ran Dell SupportAssist Hardware Checkup
      • Succeeded
    • Windows Update
      • In Normal Mode: Message shows up indicating that the system is not up to date. Upon clicking Check for Updates, updates seem to download but then quit abruptly during installation. Same error indicating system is not up to date shows.
      • In Safe Mode: Upon clicking Check for Updates the Windows Update window closes abruptly.
    • sfc /scannow
      • In Normal Mode: Error at 3%: Windows Resource Protection could not perform the requested operation
      • In Safe Mode: Ran successfully, no violations found
    • Chkdsk /f c:
      • Ran successfully
    • Windows Memory Diagnostic
      • Succeeded
    • MemTest86 (more advanced memory test)
      • Freezes mid-way (tried twice)
    • Ran Dell SupportAssist Drivers and Downloads
      • BIOS update
      • Network driver (Intel 8265) – Failed. Installed separately through device manager.
    • Step #9 seems to have solved some of the issues:
      • Windows update succeeded (#4)
      • Sfc /scannow succeeded in normal mode (#5)
      • BSOD errors persisted though (091317-8562-01.dmp occurred after the update)
    Thing I did not try

    • Eliminating hardware (e.g., memory stick)
    • Running Driver verifier

    ***Post moved by the moderator to the appropriate forum category.***
     
    Bonn84, Jul 22, 2019
    #2
  3. ARC
    Arc Win User
    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  4. Smurfmans Win User

    New hardware, random BSOD errors

    Frequent and random appearing BSOD 'internal power error'.


    Update:
    I did steps 6 and 7:

    BIOS reset. I choose the 'optimized defaults':

    New hardware, random BSOD errors [​IMG]


    New hardware, random BSOD errors [​IMG]


    And then I did steps 8 through 11.

    Next step is the memtest86+. I created a bootable DVD, and tested if it works. (It does.) I plan these memory-tests the coming nights.
    However, I can't see how I can test every SDRAM module separately. How do I do that?

    (NB: After closing my game yesterday, I got the first BSOD in weeks, with a (new) message: "reference by pointer".)
     
    Smurfmans, Jul 22, 2019
    #4
Thema:

New hardware, random BSOD errors

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