Windows 10: new keyboard freezes often

My keyboard freezes all the time.

How can I fix this problem?

:)

 

Computer and mouse freeze

Hi

There are several reasons that could have cause your keyboard and mouse to freeze. To know more about the issue, we will ask some questions to help us:

• Were there recent changes made before the issue occurred?
• What are the steps that you've done so far to know where the issue is coming from?

Meanwhile, we suggest that you refer to this article:
Mouse, touchpad, and keyboard problems in Windows for us to check all setting needed to help us in resolving your issue.

Let us know about the update.

 

Keyboard problem in Windows 10

Hi David,

Thank you for posting your query in Microsoft Community.

I suggest you to check if the issue persists when you connect another keyboard to your system.

If the issue is with the keyboard, then suggest you to update the keyboard drivers by following the steps below.

• 
  Press Windows key + X and select
  Device Manager from the list.
  
• 
  Expand ‘Keyboard’ from the list.
  
• 
  Right click on the driver and select ‘update driver software’ and follow the prompts.
  

Hope the information is helpful.

 

keyboard

Hi,

To address your concern, we suggest that you try the following steps:

• Click Start and then click Settings
• Click on Ease of access
• Click Keyboard in the left pane
• Turn off Filter Keys in the right pane

Also, try pressing the Fn+ Num Lock keys to turn off the Number lock function.

Let us know how it goes after performing the suggested steps.