Windows 10: New laptop and older external hard drive

Discus and support New laptop and older external hard drive in Windows 10 Drivers and Hardware to solve the problem; My new Dell laptop with Win 10 does not recognize my older USB external hard drive... It will show up in Devices and Printers sometimes, but with no... Discussion in 'Windows 10 Drivers and Hardware' started by Debs-1035, Sep 14, 2019.

  1. Debs-1035 Win User

    New laptop and older external hard drive


    My new Dell laptop with Win 10 does not recognize my older USB external hard drive... It will show up in Devices and Printers sometimes, but with no

    useable info .. how can I get new laptop to connect with old hard drive ?

    :)
     
    Debs-1035, Sep 14, 2019
    #1
  2. Marco Gav Win User

    unrecognised external hard drive on Windows 10

    Since you already reinstalled the drivers of the External Hard Drive, let's run the
    Hardware and Devices troubleshooter as it can resolve your concern. You can do that by following these steps:


    • Press the Start button.

    • Type and select Troubleshooting.

    • Click on View all on the left panel.

    • Select and run the Hardware and Devices troubleshooter.



    If the Hardware and Devices troubleshooter doesn’t resolve your concern, we suggest that you change the letter of the External Hard Drive. You can do that by following these steps:


    • Press the Start button.

    • Type and select Control panel.

    • Select System and Security.

    • Select Administrative Tools, and a new window will appear.

    • Double-click Computer Management, and a new window will appear.

    • Select Disk Management that is located under
      Storage
      in the left pane.

    • Right click on the External Hard Drive that is not showing on the File Explorer.

    • Select Change letter and network path, and a new window will appear.

    • Select Change, and choose the letter that you want for the External Hard Drive.



    After changing the letter of the External Hard Drive, we suggest that you reboot your laptop for the changes to take effect.



    Let us know how it goes.



    Regards.
     
    Marco Gav, Sep 14, 2019
    #2
  3. Remon Ont Win User
    External Hard Drive

    Hi John,

    We suggest that you try the troubleshooting steps below:

    • Open your External Hard Drive file in File Explorer.
    • Type the name of the file you want to search on the search box and click Enter.
    The file will show up in Search Results and you will be able to move it to the correct folder.

    Let us know if you need further help.
     
    Remon Ont, Sep 14, 2019
    #3
  4. Blafam Win User

    New laptop and older external hard drive

    external hard drive

    Hello. I have even connected my Buffalo external hard drive directly to my laptop with a new cable and windows 10 cannot find it. ?? Any other suggestions?
     
    Blafam, Sep 14, 2019
    #4
Thema:

New laptop and older external hard drive

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