Windows 10: New laptop doesn't sign in to Microsoft account

Discus and support New laptop doesn't sign in to Microsoft account in Windows 10 Customization to solve the problem; I just got an HP 15.6" laptop, and it has updated to Windows 10 1803. I opened the laptop with my local account, but now when I try to change to my... Discussion in 'Windows 10 Customization' started by wondermuse, Dec 13, 2018.

  1. New laptop doesn't sign in to Microsoft account


    I just got an HP 15.6" laptop, and it has updated to Windows 10 1803. I opened the laptop with my local account, but now when I try to change to my Microsoft account it won't.


    I go to Accounts and then click on Sign in with a Microsoft account. Everything is fine. It accepts my log in, but then it asks for my password 'one last time', that's when I get a message saying the password is 'incorrect'; even though it was just accepted.


    I have tried several times. I have even changed my Microsoft account password, but it still does the same thing at confirmation of password; password is 'incorrect'.


    Oops! So sorry. I see now it says "Current Password", and it wants my local password.


    Sorry for the bother.


    Thanks.

    :)
     
    wondermuse, Dec 13, 2018
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Dec 13, 2018
    #2
  3. Creating or signing in to microsoft account

    Hi Gloria,

    The error code that your are getting when adding an account is usually caused by the following:

    • Your phone has an incorrect date and time set.
    • You do not have a data connection.
    • Your phone is in a "bad state."
    We suggest that you follow the steps on this link to set up your Microsoft
    Account on your device.

    Keep us posted for further assistance.

    Regards.
     
    Marcel Dio, Dec 13, 2018
    #3
  4. Teokute Win User

    New laptop doesn't sign in to Microsoft account

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. New laptop doesn't sign in to Microsoft account :(

    Any suggestion?
     
    Teokute, Dec 13, 2018
    #4
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New laptop doesn't sign in to Microsoft account

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