Windows 10: New laptop keeps having internet connection issues

Discus and support New laptop keeps having internet connection issues in Windows 10 Network and Sharing to solve the problem; Like the title says, my laptop keeps having issues connecting to the internet and I'm at a loss.A little over a month ago, I moved into a new apartment... Discussion in 'Windows 10 Network and Sharing' started by MaxW15, Sep 15, 2021 at 10:57 AM.

  1. MaxW15 Win User

    New laptop keeps having internet connection issues


    Like the title says, my laptop keeps having issues connecting to the internet and I'm at a loss.A little over a month ago, I moved into a new apartment with a new wifi network and for whatever reason my laptop just does not seem to want to connect to it. It will be connected for maybe 30sec up to a minute or two before it "disconnects". From what I can see, it's still connected to the wifi network, but there's no actual internet connection. Occasionally it'll fix itself and reconnect, but most of the time I have to turn the wifi on my laptop off and on again. If I disable and then re-enabl

    :)
     

  2. Have a Toshiba laptop and will not stay connected to the internet

    Hi Sharon,

    There are different possible reason as to why your laptop is not able to connect to the internet. For use to resolve your concern, kindly answer the following questions below:

    • How do you connect your laptop to the internet? Are you using WiFi or a Ethernet connection?
    • Were there any error messages when you attempt to connect your laptop to the internet?
    • When was the last time your laptop connected to the internet?
    • Were there any recent changes made in you laptop?

    Also you can refer to this article:
    Fix network connection issues in Windows 10
    for troubleshooting steps you can try.

    We look forward to your response.
     
  3. Internet Connectivity Issues

    So heres the deal. My brother who is behind the opposite wall of me is having internet issues. The router is here in my room and his internet is plugged into the Linksys E2000 via a wire going from it to an ethernet wall socket going to his room and into his computer.

    He has been having iffy internet for the past 2 days. Fixed it yesterday by rebooting now the problem has resurfaced.

    What we have tried:
    • Testing the ethernet cables with a tester. Passed
    • Tested onboard ethernet with known working cable (computer hooked up using my connections in my room) Passed
    • Checked to make sure there was no static IP address in IPv4 settings. Passed
    • Made sure the Network Connection wasnt full on disabled. Passed
    • Swapped the cable leading from the router to the wall outlet in my room. Passed and worked for a few minutes.
    With regards to that last bullet point, the computer is no longer getting internet again despite working for a few minutes. Testing the new cable again, tells us that pins 1 and 2 are "open". That is the second cable in a row that the tester is spitting this message out on.

    Any ideas guys? Im out of them.
     
  4. altae Win User

    New laptop keeps having internet connection issues

    My internet keeps dropping out!


    I suggest you connect your laptop to the router with a ethernet cable. If the wired connection is stable you know that there is nothing wrong with the internet connection itself and with your LAN. Next step would be to go to the website of your laptop manufacturer and look for the latest WLAN drivers. Install them and test whether it improves the reliability of your WLAN connection. Then post back the results.
     
Thema:

New laptop keeps having internet connection issues

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