Windows 10: New Laptop not recognizing old monitor

've been looking for a cheap way to set up a monitor so that I can view better. I purchased a HDMI to VGA converter, but for some reason the monitor is not "detectable."

:)

 

Laptop suddenly stopped recognizing the external monitor

Hi,

Thank you for posting your query in Microsoft Community.

To assist you better, I would like to ask if the laptop is unable to recognize only the external monitor or other external devices also.

I suggest you to run the Hardware and Devices troubleshooter by following the steps below:

• Click on the Start button, and type “Troubleshooting” on the search bar.
• Click on “Hardware and Devices”.
• A pop-up will appear, click on the “Next” button and your hardware troubleshooting will start.
  

Hope the information is helpful. Keep us posted on the status for further assistance.

 

Windows 10 refuses to boot without the old monitor.

Hi,

To address your issue with connecting a new monitor, please perform these steps:

• Plug in the old monitor.
• Uninstall the video driver, go to Device Manager > right-click on the video driver >
  Uninstall.
  
• Unplug the old monitor, then connect the new one.
• Turn on the computer, and Windows will attempt to reinstall the driver.
  

Update us on the result.

 

Laptop suddenly stopped recognizing the external monitor

Original Title: Igal

Hi,

I am using Samsung series 5 Ultra laptop. installed windows 10 and upgraded to office 2015.

my laptop suddenly stopped recognizing the external monitor (HDMI connection). checked on a few different cables and monitors but nothing happens.

anyone has any suggestion how to fix this problem?

Thanks