Windows 10: New Laptop unable to sign into Microsoft account

Discus and support New Laptop unable to sign into Microsoft account in Windows Hello & Lockscreen to solve the problem; I recently bought a new laptop and I'm trying to set up the local account to be linked to my Microsoft account. However, I am unable to sign into the... Discussion in 'Windows Hello & Lockscreen' started by benedict5, Jun 28, 2020.

  1. benedict5 Win User

    New Laptop unable to sign into Microsoft account


    I recently bought a new laptop and I'm trying to set up the local account to be linked to my Microsoft account. However, I am unable to sign into the computer using my Microsoft account. When it prompts me for my Windows account password for the second time, it says that "the password you entered for your device is incorrect. Please try again.". I am certain that my password is correct. The troubleshooting details is as follows "Correlation id: 117436b84c510003d2507411514cd601"

    :)
     
    benedict5, Jun 28, 2020
    #1

  2. sign into microsoft account glitch

    Hi Micheal,

    Welcome to Microsoft Community.

    • Is this the only account on the computer?
    • Was this account upgraded from previous version of Windows?

    It looks like you are using a local account. I suggest you follow these steps:

    • Click on search in taskbar and type account.
    • Click on Accounts.
    • Now, under Your account, click on Sign in with Microsoft account instead.
    • Enter your Local account password for confirmation and then follow the screen instruction.
    • Enter User name credentials for your the new Microsoft account and click OK.

    Hope this helps.

    Regards
     
    Waseemulla S, Jun 28, 2020
    #2
  3. Unable to login with microsoft account

    Hi,

    Issues with signing in to a Microsoft account are usually happening due
    the two-step verification is turned on or you are traveling or using a new device.
    For us to provide an accurate resolution, we would need you to answer the following questions:

    • Are you experiencing the sign in issue upon logging in to your computer?
    • Are you having the same error when you are trying to sign in to your Microsoft account using a web browser? If yes, is the same issue happening even when you are using other web browsers?
    • Have you made any changes to your account before this issue occurred?
    • What changes have you made to your computer prior to having this issue?

    In the meantime, we suggest that you read and follow the suggested troubleshooting steps on these links:


    We are looking forward to your response.
     
    Darleen Pen, Jun 28, 2020
    #3
  4. Teokute Win User

    New Laptop unable to sign into Microsoft account

    Cannot sign in microsoft account.

    My device: Lumia 520. GDR2.
    I cannot sign in my Microsoft account on my device. It didnt say any error but Microsoft account is not listed in Email and account list. When I click add button, it will show microsoft account option but after press sign in, it is still not shown in email
    and account. Another problem is i cannot delete facebook account. Error code: 0x83cf1202. I have tried as suggested here: http://support.microsoft.com/kb/2475837/en-us#step0x83cf1202 but as my Microsoft account is not shown, I cannot do step 6. New Laptop unable to sign into Microsoft account :(

    Any suggestion?
     
    Teokute, Jun 28, 2020
    #4
Thema:

New Laptop unable to sign into Microsoft account

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