Windows 10: New laptop wrong Microsoft account

Discus and support New laptop wrong Microsoft account in AntiVirus, Firewalls and System Security to solve the problem; I just purchased a new Windows 10 Dell laptop and during set up I entered my husband’s microsoft account and password. Now everything is uploading to... Discussion in 'AntiVirus, Firewalls and System Security' started by AudreyBillings, May 5, 2019.

  1. New laptop wrong Microsoft account


    I just purchased a new Windows 10 Dell laptop and during set up I entered my husband’s microsoft account and password. Now everything is uploading to his dropbox and my phone is linked to everything of his. How can I stop this?

    :)
     
    AudreyBillings, May 5, 2019
    #1

  2. How to replace old Microsoft Account with a new Microsoft Account

    Hi Hitendra,

    Thank you for posting in Microsoft Community. I understand your concern and I am glad to assist you.

    I would suggest you to switch your Microsoft account to a Local account first and then switch back with a new Microsoft account. Please refer to the following steps:

    Step 1:

    • Type Manage your accounts
      in the search bar and click on it
    • Click on "sign in with a local account instead"
    • Press next and complete the process.
    • If you do not have a local account, leave the credentials blank and proceed.

    Step 2: Now, on the newly converted Local account, follow these steps to add a new MSA.

    1. In the Start search, type "Manage your accounts" and press Enter.

    2. Choose 'Accounts'.

    3. Click on "sign in with a local account instead"

    4. Enter the Microsoft account ID and Password and click Next.

    Hope this post helps. Get back to us for further queries. We are happy to help!
     
    Joy Kemprai, May 5, 2019
    #2
  3. Windows 10 - wrong microsoft acct on admin account

    Hi, kind of new to WIndows 10, hope this isn't a silly question.

    When I bought my laptop, I created a single local admin account, not tied to my Microsoft account. Recently, I tried to add a Microsoft account for my son so he could do school work on my laptop, but I could monitor him. During the course of adding a new
    family user and entering his Microsoft account info, lo and behold, all of a sudden his name and email address are listed as the admin account and my local account is not listed on the account list.

    But, when I click the Manage My Microsoft Account button (with his name and email address listed at top of page), it opens my Microsoft account view.

    I have to log in to the laptop with his email and password.

    Not sure what I did wrong, hopefully this is detailed enough for someone to help.
     
    RichardR_920, May 5, 2019
    #3
  4. New laptop wrong Microsoft account

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, May 5, 2019
    #4
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New laptop wrong Microsoft account

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