Windows 10: New Member: File History doesn't see USB drive (and other questions)

Discus and support New Member: File History doesn't see USB drive (and other questions) in Windows 10 Backup and Restore to solve the problem; Sorry if these have been asked and answered (maybe more than once). I am trying to use File History to back up certain directories on my C: Drive.... Discussion in 'Windows 10 Backup and Restore' started by jegnyc, May 3, 2017.

  1. jegnyc Win User

    New Member: File History doesn't see USB drive (and other questions)


    Sorry if these have been asked and answered (maybe more than once). I am trying to use File History to back up certain directories on my C: Drive.

    1. I have two self-powered USB Hard Drives connected through a hub at all times (labelled E: and F: in File Manager). File History never sees them. It does find a NAS drive I have on my network. Any idea why?

    2. The critical directory for me to back up is a sub-directory under my desktop. Can I assume that backing up my desktop includes sub-directories?

    3. How long should the initial back-up take? Bear in mind I'm backing up on wi-fi because File History doesn't see my USB drives. I'm backing up about 20 gigs of data.

    4. Is there some way to observe the status of the back-up?

    Edit - further to my post, Microsoft support couldn't figure it out: it is is being escalated. And it is only File History that has this problem. Backup and Restore sees the USB Drives.

    Following day edit - still no luck after escalation. I am told the matter will not be sent to development.

    Many thanks.

    :)
     
    jegnyc, May 3, 2017
    #1

  2. HD not recognised in File History

    Hi Likhitha,

    Thank you for your advice.

    Yes I have tried other USB slots and the drive doesn't show up in File History.

    It does show as Drive H: in every other setting and I can see all the files on it, but they stop at !7th June 2016.

    The drive was getting very full and I altered settings to delete earlier versions of history and this was when it stopped being recognised.

    Have you any further suggestion please.

    Many thanks
     
    arthurharlett, May 3, 2017
    #2
  3. File History on several USB drives

    Using File History to backup user files on W10 PC. Would like to rotate USB drives weekly, but File History does not recognize the new USB drive. Is there a way to have multiple USB drives switched out weekly for off-site storage?
     
    EHM Support, May 3, 2017
    #3
  4. New Member: File History doesn't see USB drive (and other questions)

    Hi jegnyc. Welcome to the TenForums @jegnyc

    1) A possible reason is it Windows sees the USB as removable storage and not a system drive. This article may help you overcome.

    https://support.microsoft.com/en-us/...8-file-history

    2) I wouldn't assume anything if they are critical. This article talks to set up but with any backup process you need to "Test" recovery. Move a critical file out of the way and do a restore.

    Select Drive for File History in Windows 10

    3) You will have to determine your transmit speed to use this calculator.

    File Transfer Time Calculator - Technology of the Internets

    4) I'm not aware of a status indicator, doesn't mean there isn't one.

    Ken
     
    Caledon Ken, May 4, 2017
    #4
  5. jegnyc Win User
    I'm not sure how you're distinguishing between removable storage and system drives. Here is what the article you reference says:

    "Before you start using File History to back up your files, you need to first select where your backups are saved. You can select an externally connected drive, such as a USB drive, or you can save to a drive on a network. There are other choices, but these two provide the best options to help protect your files against a crash or other PC problems."

    (Emphasis added) In File History I see the network drives, but not the USB drives. My USB drives are connected at start-up, show up in file manager as E: and F: and can be used by Windows 7 Backup without any problem.

    "If you're going to use a new external drive, connect it to your PC. If you see a notification asking if you want to configure the drive for File History, select it, and then turn on File History on the screen the appears."

    I am not using a new drive. I am using one that has been connected to my computer for some time. And I've never seen this notification.

    "Otherwise, follow these steps to choose either a network drive or an external drive that’s already connected to your PC.


    • Swipe in from the right edge of the screen, and then tap Search. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
    • Enter File History settings in the search box, and then select File History settings.
    • Select Select a drive, and choose the network or external drive you want to use.
    • Turn on File History."

    I'm not sure if some of this is touch screen and/or Windows 8 specific. I click the Start Button choose setting/update/backup and security and then try to select a drive. But my only options are my network drives.

    I spent over an hour on the phone with Windows tech support today after half an hour yesterday, so it's got to be something pretty unusual.
     
    jegnyc, May 4, 2017
    #5
  6. Okay. If you open file explorer you will see you USB drive. If you right click on drive, then select Open Autoplay. Do you get an option to configure drive for File History?
     
    Caledon Ken, May 5, 2017
    #6
  7. jegnyc Win User
    No - I get "Configure Storage Settings" and "Open Folder.to View Files"
     
    jegnyc, May 5, 2017
    #7
  8. New Member: File History doesn't see USB drive (and other questions)

    You likely already did but just in case....

    If you go Start => Settings => Update and security => Backup. There should be a spot to add drive. Can you see USB in this view?
     
    Caledon Ken, May 5, 2017
    #8
  9. jegnyc Win User
    Nope - just the network drives.
     
    jegnyc, May 5, 2017
    #9
  10. Well you won't like my next solution. Obviously something is broken and even MS has no idea what. I plugged a USB drive in and file history immediately offered it up for file history.

    You could Reset, Clean Install or Upgrade In Place.

    Before doing any of these I would have my data safely backed up off device and I would have an Image made with a tool like Macrium Reflect.

    Myself I would do the In Place Upgrade. Unless you have your current version in bootable form this will take you to the Creator Update. Something you may not want to do at this time.

    The tutorial section has lots of help. Here are two.

    Clean Install Windows 10

    Repair Install Windows 10 with an In-place Upgrade

    Of course you could live with it until MS updates your machine and maybe MS or another member will come up with a better idea. Wish I had more.
     
    Caledon Ken, May 5, 2017
    #10
  11. jegnyc Win User
    Thanks - I think for the time being, I'll just stick with Windows 7 backup, which does work with my USB drives.
     
    jegnyc, Apr 5, 2018
    #11
Thema:

New Member: File History doesn't see USB drive (and other questions)

Loading...
  1. New Member: File History doesn't see USB drive (and other questions) - Similar Threads - Member File History

  2. file history drive

    in Windows 10 Drivers and Hardware
    file history drive: can anyone help me to rehook up my file history drive https://answers.microsoft.com/en-us/windows/forum/all/file-history-drive/52df8658-6058-4a94-acf4-83ce852d6d00
  3. File History Question

    in Windows 10 Network and Sharing
    File History Question: File History – Question on how File History works. When backing up files in my Documents Folder on a regular basis, do all new backups in File History include files that have not changed as well as files that have changed? Thanks, Jerry...
  4. How to stop File History on the old drive and start File History on a new drive?

    in Windows 10 Drivers and Hardware
    How to stop File History on the old drive and start File History on a new drive?: I use the external drive for File History and have a lot of information there. I want to restart the File History process on a new drive and place the previous File History drive off-site. Please suggest the steps to stop File History on the old drive and start File History...
  5. File History Question

    in Windows 10 Network and Sharing
    File History Question: File History Question – Assume I turn ON File History for say 1 week and then turn OFF for 1 week and repeat that cycle. During that On-Off cycle I am saving files to my Document Folder. 1. Will File History show ALL of my saved document files during that cycle? If...
  6. Using File History on external USB drive.

    in Windows 10 Backup and Restore
    Using File History on external USB drive.: I have all my docs on a separate drive than my system drive c:, called drive I, and I back up using FileHistory to drive K. I and K are different partitions on a separate but the same secondary hard drive, which is silly seeing that if the actual hardware crashed no files or...
  7. New member with two questions (Opera and Facebook)

    in Browsers and Email
    New member with two questions (Opera and Facebook): I just registered specifically to ask these two questions, although I'm sure I'm going to have many, many more as time passes... I just got the Win10 upgrade; I had it previously when it first became available but went back to 7 when I woke up one morning and all my...
  8. File History Drive

    in Windows 10 Backup and Restore
    File History Drive: Hello, Can anyone tell me how to stop a maintenance message"file history drive has been disconnected too long-reconnect drive"from displaying. I only connect my WD Passport drive backup drive once a month and do not need to be be informed that it is disconnected. Thanx...
  9. Indexing doesn't see files...

    in Windows 10 Support
    Indexing doesn't see files...: I've got a lot of PDF's in my User directory, which according to the Indexing service has been indexed (and it says it's done and has indexed thousands of files). PDF's are set to search file properties only. When I search for any of the PDF's by name though I don't find...
  10. Other files on an OS usb drive?

    in Windows 10 Support
    Other files on an OS usb drive?: I'm building a new machine and just used media creator to make a Win 10 USB drive on a 16gb flash drive. Can I store other files in folders or will that the system in some way? 104805