Windows 10: New Microsoft password rejected in the Recovery Environment

I changed my Microsoft account password last April. Now, when on my desktop computer I go into the Recovery Environment and try to use System Restore, my new password is rejected and I have to use my previous password in order to proceed further. My new password is accepted, though, when logging on to the same computer. Strangely enough, I don't have this problem if I use System Restore on my laptop computer. I'd be grateful for any advice as to how I can get my desktop computer to accept my new password in the Recovery Environment.

:)

 

Missing Recovery Environment

Hi Alan,

Here is a link containing several useful suggestions to help you recover Windows 10. Since the error message that you got tells you to insert your Windows installation or recovery media. We suggest the perform the steps listed under
Use a recovery drive to restore or reset your PC or you can also follow the steps under
Use installation media to restore or reset your PC. Please see the link below for more details:

Recovery options in Windows 10.

Regards.

 

hdd password recovery

howdy. if this isnt the right forum please move it.
a friend has a 3 year old hp or compaq tower. they called me to help. they are not able to get into the admin accound, because the password was changed. it was changed by them when a popup told them for security they should change thier password.
after it was changed they could no longer get into the admin account with the password they changed it to, and the computer started sending out emails to everyone on her address list with porn and viagara type adds.
i ran anti virus and we found 20 trogans, virus, ect. everything comes back clean now, but we still cant get into asdmin account to format drive.she doesnt have a vista system disc, just the recovery partition.
1.. is there a way to get the password?

2... if not can i install a new hdd and install from her recovery partition?

3...will i be able to install new hdd and install vist from my disc or is the mb set up to not alow that?

thanks for any help, they are on a limited budget and are true friends to me and i would like to help them. thanks! sam

 

Forgot the System Recovery Password: Need Help.

Hi Lori,

We understand that you're having issues using the System Recovery due to password. For us to properly isolate your issue, we'd like to ask some questions:

• Did you forget your password for a local user account or a Microsoft account?
• Are you accessing the Windows Recovery Environment?
• What are you trying to perform using the System Recovery?

We're looking forward to your response.