Windows 10: New Mouse

I just got a new MS mouse --- Pro Intellimouse ---


After I plugged it in, I got a prompt to download/install the "mouse keyboard center" --- this was downloaded


MouseKeyboardCenter_64bit_ENG_13.221.exe


I started it up --- after a few minutes it stopped running and noted a problem ---


I am running win 10 / 2004 --- what did I miss here --- any suggestions would be appreciated


Thanks

:)

 

Mouse lag

Hi Zbigniew,

I appreciate the troubleshooting steps you have tried to resolve the issue. I suggest you to install all pending Windows updates and check. Follow the steps below and check if that helps.

• Type Mouse and Touchpad Setting in Search and hit
  Enter.
• Change settings as per your requirement; click on Advance mouse options.
• Change settings under Buttons, Points, Pointer options, Wheel.

Do let us know the performance to mouse. Thank you.

 

New Windows update Mouse wheel problem

Hello Jack,

Please provide us more information to help you better:

• 
  Do you face this issue only with browsers or all the applications?
  
• 
  Are you using wired or wireless Mouse?
  
• 
  Did you try connecting mouse to other port?
  
• 
  Are you facing this issue with other Mouse too?
  
• 
  To troubleshoot your issue we need to know which update is causing this issue. Please let us know what is the KB number of the update you have installed?
  

To know the KB numbers of the failing updates, follow the below steps:

• In the search box, type Update, and then, in the list of results, click Windows Update.
• In the left pane, click View update history.

I suggest you to follow the methods below and check if it helps:

Method 1:
Run Hardware and Device Troubleshooter.

• 
  Press Windows Key + R, type Control Panel.
  
• 
  Type Troubleshooting in the search bar, click on Troubleshooting.
  
• 
  Click on Hardware and Sound, click on Hardware and Devices.
  
• 
  Follow the steps from the wizard to run the Troubleshooter.
  

Method 2:

I suggest you to update the Mouse drivers and check if it helps:

You may follow the steps in the article below:

Update drivers in Windows 10

Update drivers in Windows 10

Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.

 

mouse is not working right


unfortunately there isn't a lot to a usb mouse. what i would suggest is checking the power management settings on it.

Right-click the start menu and choose device manager
Expand Universal Serial Bus Controllers at the very bottom
Double-click on each HUB you have listed, click Power Management Tab at the top, and UNCHECK "Allow this computer to turn off this device to save power"
You may have HUBs called Generic and Root Hub. Perform the step above on All of them.

If you continue to have the issue, i would imagine your mouse is malfunctioning. Perhaps try another mouse just to be sure. This will help you determine if it is in fact the mouse of computer causing the issue.

Good Luck!!