Windows 10: New Outlook as part of Office 365

I purchased a new computer and transferred my old files and programs. I had it about a week and was ready my emails on the new system. Then I had to 'activate' the new MS Outlook (Office) to maintain the service, so I paid my subscription. Now I cannot access my email files. What happened?????

:)

 

Cortana & Office 365 Integration

We are trying to integrate Cortana with our Office 365 subscription, but it never works. Here are the steps we have done:

• Turned on Cortona in the Office 365 Admin portal
• We are using Windows 10 1703 – connected Office 365 service to Cortana

Did the same on windows 10 mobile with no luck, Cortana says its connected to Office 365, but sees no data and we are getting zero errors

We went rough office 365 support first and tried all fo their suggestions, they kicked us over to Windows support which is currently closed.

We are on v1703 with all updates in place, it does not work on Windows 10 desktop or mobile

any ideas? I can give you all steps 365 support had us run through if that will be helpful

Thank you

Doug

 

How to enable 'send as' in Outlook (Office 365 email)


Both. In OWA (web app) the users need to select Show from:




When doing this first time, the new allowed Send As email is not shown in the From drop down list. Users need to right click their usual Send As address and select Remove, then add the new Send As address manually:




After that the new address will be shown and can be selected from the drop down list.

In Outlook desktop app users need to manually remove their usual Send As address and add the new one, thereafter the new address will be shown in From drop down list.

 

subfolders have disappeared in outlook on office 365

ok - so yes its a IMAP type account as its apple (.me) so the first bit I cant do.

When i follow your instructions to try and repair office 365, i can open up control panel as you suggest, but Microsoft Office 365 is not in the list of programs so i cant run a repair.

If I go to Settings, Apps, I can find Microsoft Office Desktop Apps in the list.

If I click on that and then Advanced Options there is a "repair" option, I have ran that - but it made no difference.

I have also then tried the "reset" option, this just completely removed outlook - which I can no longer see at all.....

I can see the subfolders if I go into mail rather than outlook - but I now have no other accounts - I will have to reset all my accounts up....

Why is outlook no longer working?