Windows 10: New PC Build. Bluetooth completely missing from windows..

Hello. First post here. Windows 10 64 bit Home 1909 (Build 18363)

I recently completed building a powerful new PC. Unfortunately my motherboard (Asus Prime X570 Pro) Does not include bluetooth functionality.

I want to use a bluetooth peripheral gamepad (Sony DS4), so I purchased a small USB bluetooth dongle as I have in the past. I plugged it in and nothing happened.

I went into device manager to find the bluetooth section is not even there?! I also do not have a bluetooth on/off toggle in 'Bleuetooth and other devices' section of Settings.

The dongle does show up in device manager USB devices as CSR8510 A10, and it says the drivers for it are current. It showed up in my bluetooth and other devices section under 'other devices' (at the bottom) with a bluetooth emblem next to it.

I ran bluetooth troubleshooter, which told me to..... get this. BUY A DONGLE...

I also downloaded bluetooth drivers from here Download Intel(R) Wireless Bluetooth(R) for Windows(R) 10 to no avail.

So I am out of ideas at this point. I even pushed a windows update to see if that would solve it. nothing.

Any help would be much appreciated.

EDIT: After some deep google diving I found a somewhat universal looking bluetooth driver here CSR8510 A10 Bluetooth Driver | Operating System Revival

After install and reboot, I now have a 'Bluetooth Radios' section in device manager. When I click the dropdown it only has 'CSR Bluetooth Radio" as an option. Nothing actually works still, but a step in the right direction?

:)

 

Bluetooth icon missing

Hi Peter,

The issue is quite unclear and incomplete for us to determine. We’d like to request for a clarification from your concerns for us to understand you better. To help us provide you an accurate answer, we'd like to ask you some questions:

• Is the Bluetooth icon missing in the Action Center?
• Is your Bluetooth device currently inserted?
• Can we have a screenshot of the interface where your Bluetooth went missing?

• Which version or build of Windows device are you using? To know, press
  Windows + R to open the Run window. Type winver
  and press Enter. A new window will open showing the version and build number of your Windows device.
• What were the recent changes made on your computer before you experienced this issue?
• What troubleshooting steps have you done so far?
• Did you receive any error messages?

In addition, you can read our forum guidelines here:
Suggestions for asking a question on help forums to help you phrase and compose your concerns in complete detail to our community.

Your response will be much appreciated.

 

Bluetooth icon missing on PC

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues with Bluetooth on your PC. For further clarity on the issue, please respond to the questions below.

1. Which build version of Windows 10 are you using currently?
   
2. What is the make and model of the PC?
   

Refer the article Which version of Windows operating system am I running?

Meanwhile, I would suggest you to follow the steps mentioned in the article

Fix Bluetooth problems in Windows 10 and see if that helps.



Let us know how it goes.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

Bluetooth not existing after format of PC.

Hi,

If your Bluetooth hardware is missing after resetting your PC, this can be a result of a corrupted, outdated, or missing driver. As an initial step to get Bluetooth working, we suggest that you follow the steps provided on this

link. Click the drop-down arrow for the Bluetooth doesn't appear and there are no unknown devices listed in Device Manager section to view the appropriate steps.

Let us know should you need further assistance.