Windows 10: New Pc is Crashing Hardware error 117

My new pc kept crashing during benchmark tests. After a couple troubleshoot steps my pc almost crashed and an AMD bug report popped up. I can't figure out if it's the driver, my pc cooling, or a power delivery problem. After getting the bug report pop up I ran the test again and instead of a pop up I got a green screen and my pc crashed. I'm running an Asrock rx5700xt Taichi and a 3700x cpu with the stock cooler and the adrenaline 20.12.1 driver. My cpu and gpu temps stay around high 60-75c range when running the Heaven benchmark test. Here is a video: Pc crashing https://imgur.com/a/e1bqFq5


When looking for potential software problems I found this error report:


A problem with your hardware caused Windows to stop working correctly.



Problem signature

Problem Event Name: LiveKernelEvent

Code: 117

Parameter 1: ffffcf85b6db3460

Parameter 2: fffff80129d2e590

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_19042

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.19042.2.0.0.768.101

Locale ID: 1033



Can someone please help me decipher this?

:)

 

Windows Hardware Error LiveKernelEvent Error 117

Thanks so much Ed for your insight. Its very much appreciated.
There had been a few - meaning three, of these Hardware Errors, all error 117.
The first time the error happened, I had the previous NVIDIA driver version installed.
The second and third times the error happened, the "most recent version" available at that time was installed.
Now a newer version is available. As you say, the NVIDIA drivers come and go so quickly... and if they become more frequent, it'll take a stable driver through the trial and error method.

P.S. a lot of dust was cleaned out the other day on the fan fins of the full length NVIDIA card. After making certain it was properly seated, I fired up the PC with the monitor connected. That's when the third hardware error occurred. Go figure.

 

Windows Hardware Error LiveKernelEvent Error 117

I get these on my desktop PCs with Nvidia cards from time to time. Usually means a driver problem of some kind. But Nvidia drivers come and go so quickly, it's usually just transitory. Here's one from a recent "blackscreen with cursor" event:





Unless they're frequent, one learns to live with them. If they are frequent, you must usually find a stable graphics driver through trial and error and try to keep it running as long as you can. It's not a pretty story, and it doesn't always have a happy ending.
HTH,
--Ed--

 

Hardware Error LiveKernalEvent 117

My monitor crashes but my PC remains on. All programs including COD Warzone stop working through my headset and I am no longer able to speak. Effectively the computer shuts down but the PC remains on with fans still spinning, lights still on etc.

This only occurs while playing COD Warzone.

I have ran the FurMark GPU stress test and it is fine, no artefacts/errors or rise in GPU temp (peaks at 60 degrees C)

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 117
Parameter 1: ffff9f0babf5e010
Parameter 2: fffff80abcbfc188
Parameter 3: 0
Parameter 4: 49c
OS version: 10_0_17134
Service Pack: 0_0
Product: 256_1
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 3081

Extra information about the problem
Bucket ID: LKD_0x117_Tdr:3_TdrBug:575504_TdrVTR:0_IMAGE_nvlddmkm.sys_Maxwell_3D
Server information: 4947dc82-bd83-465a-a1e2-85a0c885a50c