Windows 10: New PC is rebooting when idle, event viewer returns "bugcheck" errors

I built an AMD Ryzen 2700x pc. New Samsung SSD and Windows 10 64bit pro installation. There have been no crashes or strange events aside from some issues surrounding the PC in an idle state---it seems to reboot for no reason.

If I boot the computer up and just let it sit, it will restart about once every hour (with the longest it has gone being about 3 hours). I checked the event viewer and each time it shows a "bugcheck error" and says the system rebooted unexpectedly. There are zero problems if the computer stays in use or is under heavy load.

I thought it had something to do with sleep/hibernate, so I turned on the performance mode in power options. This also made no difference. Sleep mode works fine, the PC powers down and turns on quickly where everything was left off.

I downloaded a thing called "whocrashed" and it thinks it is memory related. I have not yet done a memtest, but I have a hard time believing that idle PC memory issues would be causing this as opposed to a system under load.

I am using the motherboard XMP-2 profile with the memory at 3200mhz. I have already tested with and without the overclock......Memory makes no difference. Any other ideas?

:)

 

Random reboot, system recovered from a bugcheck error in event viewer...

Hi... my computer rebooted right now (while the screen was on standby), opened the even viewer and found the following error there

The computer has rebooted from a bugcheck. The bugcheck was: 0x0000008e (0xc0000005, 0x99c732a7, 0x886f9794, 0x00000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 122010-16707-01.

The memory dump created is 349mb in size. *Twitch :twitch:

I have installed a sapphire radeon 5670 3 days back and installed catalyst 10.12 display driver only, after removing every trace of my last display drivers.

What could be the problem this has never happened before... any help? Could i provide some more info?

I am running windows 7 32bit with 3gb ram and e5300. Nothing overclocked.

Thanks *Smile

 

Event Viewer problem with latest Windows Build 1607

After installing the new Windows build 1607, the Event Viewer stopped recording events under Diagnostic Performance. (Before 1607 I checked the files located under Windows.old dated 9/23/2016 and located this file which indeed did have a list of events
recorded.)

Since the initial 1607 download there have been two new builds automatically installed on my laptop.



The last step in an automatic download is the RESTART. Prior to my rebooting, I checked the Diagnostic Performance and for sure, these had the list of events.



Rebooting by me, causes the Diagnostic Performance errors to disappear.

As suggested earlier I have run the SFC/DISM commands with no errors reported.

Any Ideas?

Nancy

 

System Reboot for Bugcheck 0x00000124


Hi Guys,

I recently purchased a MSI laptop (GT72VR 6RE), and upgraded Win 10 version from Home to Pro. Performed the upgrade as soon as I fired up the laptop for the first time.

Last couple of weeks, while working on Google Drive (via Chrome) the computer will suddently lock up, and after couple of seconds reboot.

Checking Event Viewer, it shows the following events:



Details for the listed events in sequence:

• The previous system shutdown at 4:48:27 PM on ‎5/‎09/‎2016 was unexpected.
• The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
• Audit events have been dropped by the transport. 0
• The driver \Driver\WUDFRd failed to load for the device ACPI\ENE0110\5&14353508&0.
• A corrected hardware error has occurred.
  
  
• A corrected hardware error has occurred. (same as above)
• The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xffffe0002c0c2028, 0x00000000be000000, 0x0000000000800400).

It has happened twice so far and that has me bit worried.
Previous one had the following bugcheck error:

• The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0xffffffffc0000005, 0xfffff800765cd8b8, 0x0000000000000000, 0x00000000000000a0).

Would really appreciate if someone can point out anything.

It is a brand new laptop (couple of weeks old). And both the times when it crashed, I was using Chrome (google drive, or writing email etc), wasn't playing games. The CPU/GPU isn't overclocked either.

Thanks in advance.