Windows 10: New PC parts, BSOD

Hi, everybody,

A week and a half ago I replaced most parts of my PC. At first Windows ran fairly stable, but I had some crashes and crashed some heavier games after a while. To exclude that the problems were caused by the Windows installation taken from the old system, I then did a fresh installation.

From that moment on I've only had problems and Windows keeps crashing every now and then. Not only Windows itself, but also Firefox tabs crash almost standard and the games I wanted to fix with the new installation I can't play for 5min in a row before they crash to Windows without an error message.


Since a lot of people have problems with the 5700XT I initially thought it was because of the video card and I restored my old one RX 470. I also tried other RAM sticks, replaced the PSU and updated the BIOS, flashed a version back and updated it again. It all didn't matter, the crashes are still there. Memtest86 and chkdsk both come back without error messages, and the system file checkers don't find corrupted files either.


Now I'm curious if there are other things I can try to find out about the problem. My previous processor was an i5-6400 so motherboard and cpu can't be swapped. I hope you can help me out, because apart from returning CPU and/or motherboard, I don't know what else I can do. Thank you in advance for thinking with me.

My system:

AMD Ryzen 5 3600
MSI Tomahawk MAX
Crucial Ballistix 16GB 3200 / Kingston HyperX Predator 16GB 3200
Gigabyte Radeon RX 5700 XT Gaming OC 8G / Gigabyte Radeon RX 470 G1 Gaming 4G
Corsair RM650x
Crucial MX300 2.5" 275GB SSD
Seagate ST1000DX001, 1TB HDD



Except for the XMP profile on off and ram timings based on RAM calculator I did not change anything in the BIOS. Now running on stock settings.



Bluescreen viewer logs

052020-8578-01.dmp 20/05/2020 10:49:07 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c0000005 fffff803`11ae417e ffffbe81`85458930 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+1c2390 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.836 WinBuild.160101.0800 x64 ntoskrnl.exe+1c2390 C:\Windows\Minidump\052020-8578-01.dmp 12 15 18362 854.228 20/05/2020 10:49:49
052020-7765-01.dmp 20/05/2020 05:01:43 SYSTEM_SERVICE_EXCEPTION 0x0000003b 00000000`c000001d fffff805`4fd1267f ffff8105`f25f4b70 00000000`00000000 ntoskrnl.exe ntoskrnl.exe+1c2390 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.836 WinBuild.160101.0800 x64 ntoskrnl.exe+1c2390 C:\Windows\Minidump\052020-7765-01.dmp 12 15 18362 884.596 20/05/2020 05:05:45
052020-7750-01.dmp 20/05/2020 05:00:50 IRQL_NOT_LESS_OR_EQUAL 0x0000000a 00000000`0088e8cd 00000000`00000002 00000000`00000000 fffff803`30d111ff win32kfull.sys win32kfull.sys+473c6 Full/Desktop Win32k Kernel Driver Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.836 WinBuild.160101.0800 x64 ntoskrnl.exe+1c2390 C:\Windows\Minidump\052020-7750-01.dmp 12 15 18362 1.079.068 20/05/2020 05:01:34
052020-8796-01.dmp 20/05/2020 04:58:08 KMODE_EXCEPTION_NOT_HANDLED 0x0000001e ffffffff`80000003 fffff804`2fcb876d 00000000`00000000 fffff804`2faf5010 ntoskrnl.exe ntoskrnl.exe+1c2390 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.836 WinBuild.160101.0800 x64 ntoskrnl.exe+1c2390 C:\Windows\Minidump\052020-8796-01.dmp 12 15 18362 1.061.076 20/05/2020 04:58:56
052020-8312-01.dmp 20/05/2020 04:47:55 PAGE_FAULT_IN_NONPAGED_AREA 0x00000050 fffff7ff`d4b85439 00000000`00000000 fffff800`07eb8567 00000000`00000002 ntoskrnl.exe ntoskrnl.exe+1c2390 NT Kernel & System Microsoft® Windows® Operating System Microsoft Corporation 10.0.18362.836 WinBuild.160101.0800 x64 ntoskrnl.exe+1c2390 C:\Windows\Minidump\052020-8312-01.dmp 12 15 18362 952.740 20/05/2020 04:48:40


What I already found or tried not necessarily in this order:

GPU swapped
BIOS updated / flashed back / updated again
SSD formatted
Check disk no errors
Fresh installation windows during 1x and just after installation it crashed for the first time
Windows updates performed
Memtest on both sets
Most recent chipset/mother board drivers installed
Single bar and completely different set installed, tried different slots and combinations
Tried different power plans
XMP off / on
RAM timings adjusted manually
Manually setting the size of the pagefile
Windows fast boot and game mode off

:)

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

BSOD help with new PC

Hi,

My new PC (Win 10) has a BSOD every few minutes with a DPC Watchdog violation.

I've followed a number of the typical debug steps:

• Updated drivers inc. chipset and graphics
• In device manager checked IDE ATA/ATAPI controllers, the driver is storahci.sys and I've tried to updated using the Standard SATA AHCI Controller on my PC
• No external devices are attached
• removed AV
• Disabled Sound drivers in device manager

Still the problems are occurring frequently. I have a minidmp file here: 012718-5515-01.dmp

and there is also a 700MB memory.dmp that I can share if it is helpful?

Grateful for any advice that anyone can share. Thanks in advance.

 

New build part list

It has been put together. My system specs have been updated for the new build.

Here are some pics so far of it in a Corsair Air 740 case. I'm still tweaking and tuning everything.

Right side:





Left side:












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