Windows 10: New router installed - now having issues with scanner

I have and Envy HP Laptop - using Windows 10 with the updates completed. We installed a new router for our internet - my laptop and printer both show connected and installed however now my scanner doesn't work. I've tried uninstalling and reinstalling the printer - ran through all the troubleshooting steps but still can't scan. Any suggestions? Thanks for your help.

:)

 

How to factory reset Cisco 1700 Router

Hopefully I can help you here....its a very common thing to happen.


First, I take it you dont know the passwords for console access or telnet/ssh?

I will assume that these devices belong to you.

step 1. Plug a cisco console cable into a serial port on your pc
step 2. Plug other end into Cisco console port
step 3. Using hyperterm or putty or similar connect to the serial port
step 4. boot router, and make sure you clearly can see the output (this confirms you have good serial comms)
step 5. if this fails, adjust the comm port settings (9600, 8,1,n are the default)
step 6. now you have to do the only hard part...send the break command:

Break command list: Break Commands

Go down the list and match your OS and SW and try the sequence suggested.

If this fails several times do what I do: Install putty (free) and then to send a break so you can get into rommom just hit "ctrl-a b".

 

Microtek scanner on Win 10 Pro

Hi Jean,

To get better clarity on the issue, kindly answer the questions below:

• Is the scanner detected under Devices?
• Were you able to see the scanner on the Device Manager?
• Have you installed the latest driver for the scanner?

We suggest you to run the troubleshooter for hardware and devices. To do this, follow the steps:

• On the Start menu, type Troubleshooting and hit enter.
• Choose Hardware and Sound.
• Select Hardware and Devices and run the troubleshooter.

If issue persists, we suggest you contact the manufacturer to get better assistance.

Do let us know if you need further assistance.

 

Unable to access Printer after installing the new router with orange light instead of green on Windows 10

Hi,

Thank you for posting in Microsoft Community and being part of Windows 10.

I understand the inconvenience you are facing with accessing printer after installing the new router on your device. We will help you with this issue.

Do let us know the following information to assist you better with this issue:

• What is the make and model of your computer?
• What is the model of your printer and router?
• How are you accessing printer on your device (Confirm us if you are using through router)?
• What is the error message of this issue when you try to access the printer to print?

Step 1: I suggest you to run Hardware and Devices troubleshooter.

Hardware and Devices troubleshooter checks for common problems and makes sure that any new device or hardware connected to your PC is installed correctly.

• Press Windows key from the keyboard, type
  Troubleshooting and select it.
• Click on view all option on the upper left corner of
  Troubleshooting window.
• Select the Hardware and Device options from the list.
  
• Click Next to run the Hardware and Device
  Troubleshooter.

Step 2: I suggest you to refer to the below Microsoft article and check if it helps.

Fix printer problems

Step 3: I suggest you to install the latest drivers for your router from the manufacturer's website and check if it helps.

This will help you to fix if there are any issues with accessing the router and fix printer problems.

You can install Windows 8/8.1 drivers in compatibility mode if there are no Windows 10 compatible drivers.

Follow the steps to install in Compatibility mode:

• Download the updated driver from the manufacturer’s website.
• Right click the driver installation file and select
  Properties then tap or click the Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

Hope it helps. get back to us with an updated status of this issue and with the required information, we will be happy to help you further.