Windows 10: new surface pro 7 startup is not working

Discus and support new surface pro 7 startup is not working in Windows 10 BSOD Crashes and Debugging to solve the problem; brand new surface pro says "something went wrong" when trying to start up and select English... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by AnneSibree, Jan 1, 2020.

  1. new surface pro 7 startup is not working


    brand new surface pro says "something went wrong" when trying to start up and select English

    :)
     
    AnneSibree, Jan 1, 2020
    #1

  2. Windows 10 Pro transfer to new Surface 7 Pro

    I just purchased a Surface 7 Pro to upgrade from my Surface 3 with Windows 10 Pro. The Surface 7 Pro has the Windows 10 Home version that I would like to upgrade with Windows 10 Pro but don't know where to find my Product Key. I don't recall purchasing
    and I believe that my last Microsoft Windows update resulted in the Pro version being installed. Can anyone help with step-by-step instructions on where to find the product key so that I can copy and install in my Surface 7 Pro.
     
    MorrisGarcia, Jan 1, 2020
    #2
  3. Brink Win User
    Updates for Surface Book and Surface Pro 4 March 7th 2017


    Source: https://blogs.technet.microsoft.com/...-7-march-2017/
     
    Brink, Jan 1, 2020
    #3
  4. new surface pro 7 startup is not working

    Problem updating Windows Surface Pro 4 with Windows 10 feature updates

    Hi,

    I have manage to install image for Microsoft Surface Pro 4 by going to https://support.microsoft.com/en-us/...erecoveryimage and download a recovery image for Microsoft Surface Pro 4.

    What I did to reset your Surface from a USB recovery drive was:
    Step 1: Make sure your Surface is turned off and plugged in (hold down the power
    button for 30 seconds).
    Step 2: Insert the USB recovery drive into the USB port on your Surface.
    Step 3: Press and hold the volume-down button while you press and release the
    power button on your Surface.
    Step 4: When the Surface logo appears, release the volume button.
    Step 5: When prompted, select the language and keyboard layout you want.
    Step 6: Select Troubleshoot > Reset your PC.
    If prompted for a recovery key, select Skip this drive at the bottom of the
    screen.
    Step 7: Select the target operating system you wish to reset. This
    refers to the current operating system installed on your Surface.
    Step 8: Select Yes, repartition the drives, and on the next page, select Next.
    Step 9: Choose Just remove my files.
    Step 10: Select Reset.
    Surface restarts and the Surface logo displays while the reset process continues
    (this can take a while).

    This always fails and I have to do the below which continues installation.
    Windows 10 Installation Media:

    1. Insert the Media (DVD/USB) in your PC and restart.
    2. Boot from the media.
    3. Select Repair Your Computer.
    Select Troubleshoot.

    1. Choose Command Prompt from the menu:
    Type in the command:
    Diskpart
    Type in the command:
    List disk (Note which disk is your Boot drive number mine is 0)
    Type in the command:
    Sel disk 0
    Type in the command:
    List vol (Note which volume is the EFI partition mine is 4)
    Type in the command:
    Sel vol 4
    Type in the command:
    assign letter=V:
    Type in the command:
    Exit
    Type in the command:
    V:
    After you have assigned a drive letter Using Diskpart You can format the EFI partition:
    Example: if you assigned a letter V to the partition the command would be:
    format V: /FS:FAT32
    Type in the command:
    bcdboot C:\windows /s V: /f UEFI


    Now I have an issue that I cannot install Feature Updates. They keep failing to install.
    Any ideas how to resolve issue?
     
    jaburmester, Jan 1, 2020
    #4
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new surface pro 7 startup is not working

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