Windows 10: New User Acct Added and when accessed the screen is black with the microsoft community page...

I setup a new user account and gave it administrative control. When I try to open to use the user account from the login screen, the windows 10 is not loading, it has a black screen of death and then the Microsoft account community welcome page. I am able to press the windows key and enter something into the search but nothing loads.

:)

 

Non Admin acct questions

I think you may just be looking in the wrong place. When you sign out the sign in screen and password box will be for the account that has just signed out. It's the same for a restart, the sign in screen will be for the last user that had signed in.

Sign out, then look for a list of names in the lower left corner of the sign in screen. All available accounts should be listed there, click on the one you want to change the sign in screen to be for that user. See the screenshot at step 2 in this tutorial.

Sign in to Windows 10

Correct, the user folder is not created until the first sign in.

 

Black screen after Windows update.

Hi Crystel,

Thank you for writing to Microsoft Community Forums.

• Were you able to get to the desktop screen after you restarted the system?
  
• When the screen was blank, were you able to see the cursor on the screen?
  
• Did you get any error code or error message?
  

Please get back to us with answers to above questions, for us to suggest the appropriate troubleshooting steps.

Meanwhile, I suggest to try the steps mentioned in the article below and let us know if it helps.

Troubleshoot black screen or blank screen errors

We look forward for your reply.

Thanks,

Peer Samie

Microsoft Community-Moderator

 

Edge Search Does Not Permit Change of Region


I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
I would suggest you to try the below steps and check if it helps.
Step 1:
Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
2. Select Settings and click on Choose what to clear.
3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.

Step 2:
I suggest you to create a new user account and check if the issue occurs.

1. Go to Settings.
2. Choose Accounts and then select Family and other users.
3. Select add someone else on this PC.
4. Enter a user name and hit next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.

Step 3:
It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.