Windows 10: New user on my laptop cannot sign in

Discus and support New user on my laptop cannot sign in in Windows Hello & Lockscreen to solve the problem; I created a new user on my laptop. They used their Outlook.com email and password to create the account. They signed out and I signed back in. Later I... Discussion in 'Windows Hello & Lockscreen' started by pendlewitch, Nov 9, 2019.

  1. New user on my laptop cannot sign in


    I created a new user on my laptop. They used their Outlook.com email and password to create the account. They signed out and I signed back in. Later I signed out and they tried to sign back in, but they got this message:


    The Group Policy Client service failed the sign-in

    Access is denied

    I restarted the device, that didn't work. I deleted the user and re-created them, that didn't work. The user is not an administrator and is not a child.

    :)
     
    pendlewitch, Nov 9, 2019
    #1

  2. Pin sign in not working with Toshiba Satellite laptop

    Hi Ron,

    Thank you for posting in Microsoft Community.

    1) Are you connected to home group/ domain network?

    2) Does this issue occur in all accounts?

    I suggest you to create a new user account standard and check the issue.

    To Create a new user account refer to the below steps:

    • Go to Settings.

    • Choose Accounts and then
      select Other User Accounts
      towards the left.

    • Select Add an Account.

    • Enter a user name and hit
      Next.

    • Click on Finish.

    • Sign out from the current Account and Log into the
      new account.

    • Check if issue persists.
    Please reply to us with the status of the issue.

    Thanks.
     
    Anil Madishetty, Nov 9, 2019
    #2
  3. Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, Nov 9, 2019
    #3
  4. Arun B J Win User

    New user on my laptop cannot sign in

    Changing administrator for new windows 10 laptop

    Hi,



    Thank you for posting your query in Microsoft Community.



    I understand your concern and will assist you to resolve this issue.

    I suggest you to follow the steps below and check if it helps.

    To change the Account type follow the steps.


    • Press Windows + X, click on User Accounts.

    • Click on change your account type.

    • Select standard account.

    To delete the account follow the steps.


    • Press Windows + X, click on User Accounts.

    • Click on Manage other Account.

    • Select the user account.

    • Click on Delete the account.

    To create the new user account follow the steps.


    • Press Windows + X, click on User Accounts.

    • Click on Manage other Account.

    • Click on Add A new user in PC setting.

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help
     
    Arun B J, Nov 9, 2019
    #4
Thema:

New user on my laptop cannot sign in

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