Windows 10: New Window 10 desktop cannot detect audio devices plugged into the motherboard, new drivers...

Hello!


I've recently built a new PC, and am having trouble with my audio. I only have the AMD High Definition Audio Driver from my GPU, but no audio driver from my motherboard ASUS Prime B550M-A wifi. I downloaded and tried installing the driver from Asus' website Realtek audio driver V6.0.8955.1 For Windows 10 64-bit, but no new driver appears, and the Realtek HD Audio Manager software does not load.


I have already read through the 13 steps to fix sound problems in Windows 10 https://support.microsoft.com/en-us/help/4520288/windows-10-fix-sound-problems, and I believe the lack of motherboard audio driver is the issue, though I am open to other solutions.


Thank you!

-Andrew

:)

 

Latest Realtek HD Audio Driver Version [2]

I just built a new rig with a ASRock X470 Taichi motherboard and Win 10 64bit 1903. I downloaded the driver from my motherboard's site (Realtek high definition audio driver ver:8668_UAD_WHQL_DTS) and then ran the powershell script to detect the driver type.

Since I couldn't get more than 1 output, I also tried the latest driver in the 1st post (HDA DRIVER VERSION: 6.0.8716.1).

No matter what is plugged in, I only have 1 playback/output device.

• I plug my speakers into rear panel = audio plays out the speakers and listed as Speakers (Realtek Audio)
• I plug my headphones into front panel = audio plays out my headphones and listed as Speakers (Realtek Audio)
• I plug my headphones into front panel and speakers into rear panel = audio plays out of front panel and listed as Speakers (Realtek Audio)

I used to be able to switch between front and rear when both were plugged in. Anyone have any suggestions?

 

Windows not recognizing motherboard audio device

If the HD Audio device only appears in Device Manager as a Hidden Device (it displays with a transparent icon) then, yes, Windows is not detecting the device. Could be the chip failed. But here's a trick that sometimes works....

HD audio connects like this:Windows <===> HD Audio Controller <=======> HD Audio Device
Your HD audio device connects downstream to an Audio Controller. Sometimes the controller needs to be reset.

Look in Device Manager under System Devices. Do you find a device named something like "High Def Audio Controller" or "Realtek HD Audio Controller"?

• If not there, it's the controller that failed
• If you find the HD audio controller:
  • Right click it, select Uninstall. If asked, do not choose to delete driver files.
  • Reboot. The driver will reinstall and the audio controller will attempt to re-detect the HD audio device. Does it find it this time?

If that doesn't work, i'd also check if any BIOS updates.

 

I need a new audio driver that works with Windows 10 that is not Realtek.

My computer just underwent the recent Windows update and with it the updated Realtek audio driver. I don't know if I had been using a Realtek driver before that point, I never had a reason to pay attention to it. My audio input through any mic I connect
since the update is horrible and I need a new driver that is not Realtek, as I have updated it again, un and reinstalled it and followed all the steps listed in other similar questions such as:

"I suggest you to try the steps provided below and check if it helps.

I suggest you to run the Audio troubleshooter and check if it helps.

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab03

If the issue persists, then try to uninstall and re-install the audio driver.

1. Press Windows Logo Key+X. Click on Device Manager.
2. In the list of hardware categories, look for the device that you want to update, and then right-click on it to Uninstall.
3. Follow onscreen instructions to uninstall it.
4. To re-install, either you can restart the system or install the driver from the manufacturer’s website (recommended as they will have updated drivers).

For reference:

Try all the steps provided in the link below and check if it helps.

Fix sound problems:

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01



Hope this helps in resolving the issue with Audio. If the issue persists, do get back to us. We will be happy to assist you."

This has not worked for me; I need an option that is either a guaranteed fix which I don't think is available, or a new compatible driver.