Windows 10: Newly built computer restarts randomly HELP

I5-9600k
Asus Prime z390a

Radeon Red devil RX 5700XT

G.skill Ripjaws DDR4 3200Mhz 2x8Gb ram

650W EVGA Bronze rated psu

Gamdias C 2 fan radiator


So i had an issue building this. When i first put it all together, it wouldn't post with both sticks of ram in the mobo, in the Manu. recommended 2nd and 4th DIMM slots. It would post fine with just 1 of either of the RAM sticks and boot in DIMM slot 2. BUT i got it running with both ram sticks in DIMM slots 1 and 3 and have been running it as such since then.


BUT since then the computer will randomly freeze for a moment while i'm playing a game, and the just restart usually with no message or anything, and just reboot to windows.
I checked the event log every time and finally found this

The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 0x0000000000000000, 0xffffae8ebd0c8028, 0x00000000b2000000, 0x0000000000030005. A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 640e2a6d-5d26-4dbb-a000-667b23c35de8.

Problem is, i have no idea what it means.


Sometimes the computer will run fine for about an hour, sometimes itll shut down twice within 15 minutes. I only got a BSOD one time and the error it game me was Memory_Management


Also don't know what that really means, googled some stuff but none of it seemed to apply to me. AND all the answers i found were pretty vague and scattered


Here's a OneDrive link of the memory dump file that finally managed to be created too. https://1drv.ms/u/s!Ar4wKv8MXJ7wgWuekMan2r4R1zvh?e=JQPaUE

:)

 

Newly build pc keep restarting

I'm having trouble my newly built pc. At first, everything was fine, I was able to play Fortnite for a game. After the game finished, the system started to restart (without any warning or error message). Then it started to does it randomly so I reset everything. Then once got back to windows, and started to install all of the drivers, it just kept on restarting every time I try to install the drivers. The temperature was below 30 C with nothing running and with game, it is below 55 C.

I tried the following suggestions:

1. Safe mode, turn off the automatic restart and update all the drivers
   
2. Auto Repair
   
3. switch the RAM positions/cleaning
   

Here are the parts:
CPU: Intel i7 9700k
GPU: RTX 2070
Motherboard: MSI Z390-A PRO LGA1151
PSU: Corsair CX Series 750 Watt 80 Plus Bronze
Cooler: Cooler Master MasterLiquid ML240L
RAM: G.SKILL 16GB
Storage: SSD 750 GB
System: Window 10 home

If someone is able to help me, I will be forever grateful to you.
Thank you,

 

Computer restarting randomly

Hey Robert,

I still do need help if that's possible, Thanks.

 

computer randomly restarts multiple times

Hi,

Welcome to Microsoft Community and thank you for posting your query.

Let me help you to fix the issue.

To understand the issue better, please provide us more information.

• 
  What is the make and model of the computer?
  
• 
  When does the system exactly restart? Please elaborate.
  
• 
  How did you upgraded to Windows 10 through Windows update or Windows 10 ISO?
  

Let’s try simple steps and check if this helps. Follow the below steps.

Method 1.

I suggest you to check the settings, if the automatic restart is set on the system.

• 
  Open file explorer and click on Computer on the top pane.
  
• 
  Click on System properties and click on
  Advanced system settings.
  
• 
  Now click on Advanced tab and click on
  Settings button on Startup and Recovery option.
  
• 
  Uncheck on Automatically restart.
  

If the issue still persist try the below methods.

Method 2.

I suggest you to boot the system in Clean boot state and check if the issue still persist.
Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue. Please visit the below link
on how to perform Clean boot.

https://support.microsoft.com/en-us/kb/929135

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Hope this helps. If you need further assistance with Windows, let us know and will be glad to help.