Windows 10: Nikon ViewNX-i and Windows 10 Map function

For manipulating pictures I installed Nikon ViewNX-i (Version 1.4) on a Computer operating Windows 10 Home, Version 1909, Build 18363.476.; 64 bit Operating System x64-based processor.

The program starts and I can manipulate and store exif/iptc data.

I intend to use the program also to assign geographical data to the pictures.

However, trying to use the built in "map" function results in first closing the program and some time later reopening in the standard mode.

Inspecting the error reports in windows event viewer indicates that ViewNX-i.exe together with module jscript9.dll are responsible for the shutdown.

There is obviously a problem in the interaction between ViewNX-i and the Windows 10 environment.


Application error from Event viewer

Faulting application name: ViewNX-i.exe, version: 1.4.0.3004, time stamp: 0x5d9d8282
Faulting module name: jscript9.dll, version: 11.0.18362.356, time stamp: 0xf387666c
Exception code: 0xc0000602
Fault offset: 0x000000000017c38f
Faulting process ID: 0xf28
Faulting application start time: 0x01d5b397a69c8918
Faulting application path: C:\Program Files\Nikon\ViewNX-i\ViewNX-i\ViewNX-i.exe
Faulting module path: C:\Windows\System32\jscript9.dll
Report ID: c866f3ef-9a4b-49c9-bf80-4050088c6e62
Faulting package full name:
Faulting package-relative application ID:

from Windows Error Reporting

Fault bucket 1670139718686857238, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: ViewNX-i.exe
P2: 1.4.0.3004
P3: 5d9d8282
P4: jscript9.dll
P5: 11.0.18362.356
P6: f387666c
P7: c0000602
P8: 000000000017c38f
P9:
P10:

Of course I looked into the additional files provided with this error reporting.

I am not familiar enough with the details provided there, so they are of no help.


Does anyone have an idea on how to solve this problem or how to find the missing part in Windows.


Just note, that I am discussing the issue also with the Nikon Support desk for some weeks.

So far they did not come up with a suggestion nor a solution to the issue.


jm

:)

 

Nikon D5500 Not Recognized by Windows 10

Hi,

Thank you for contacting Microsoft Community. I understand that Nikon DSC D5500 is getting recognized on Windows 10.
I will surely help you to fix this issue.

This issue could have occurred due to compatibility issues.

Try the steps listed here:

Method 1:

Let's first run hardware troubleshooter and check.



a) Press Windows Key.

b) Type “Troubleshooting “in the search box and hit
enter.

c) Click on Hardware and sound.

d) Click on Hardware and device and follow the on-screen instructions.

Method 2:

I suggest you to uninstall and re-install Nikon ViewNX-i
in compatibility mode. Check if it helps



To install the Nikon ViewNX-i
in compatibility mode follow these steps:

a. Download the latest Nikon ViewNX-i software from the manufacturer’s website and save it on your local disk.

b. Right-click on the setup file of the driver and select “Properties”.

c. Select “Compatibility” Tab.

d. Place a check mark next to “Run this program in Compatibility mode” and
select latest Windows version from the drop down list.

e. Let the software install and then check the functionality.

Hope this information helps. Reply to the post with an updated status of the issue so that we can assist you further.

 

Will Nikon ViewNX 2 software work smooth on my Windows 10 home single language OS ?

Use the new tool Nikon's ViewNX-i. It is windows 10 compatible and is an upgrade to ViewNX2

 

Failure opening Nikon Z6 NEF photos

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functional for all Nikon files.