Windows 10: No audio devices detected

So, after upgrading to Windows 10, my computer no longer detects any audio devices.

Device manager only detects nvidia hd audio
Playback devices only detects nvidia hd audio

After installing realtek drivers, realtek is nowhere to be found - no icon in system tray, no realtek device in device manager etc.

USB headphones work fine, just dont have any support for rear panel audio jacks, have disconnected front panel audi connector, installed fress win10 copy, still nothing

:)

 

No external audio playback devices detected Windows 10... headphones, speakers, etc.

I have recently updated to Windows 10. I use my headphones fairly frequently, and I've noticed that the audio that plays through them after the Windows 10 upgrade sounds very tinny... almost as if the sound that is produced through the Laptop speakers is
heard through my headphones. The same applies when I plug in my speakers. The only playback devices detected are the laptop's speakers, even when my headphones and external speakers are plugged in.

The laptop I have is a three year old Toshiba Satellite C850D. How can I rectify this issue and have the sound quality as normal? I've tried updating the audio software so I'm up-to-date, but it's not done anything.

Thanks.

 

No external audio playback devices detected Windows 10... headphones, speakers, etc.

Hello Lauren,

Thank you for posting your query in Microsoft Community.

We do understand your concern and we will be happy to help you regarding this.

I request you to try the below methods:

Method 1:

Hardware Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with Sound. I would suggest you to run this troubleshooter to check if the issue is with your Audio.

Refer these steps:

• Press Windows key +X, select Control panel.
• Change the view by option on the top right to Large icons.
• Click on troubleshooting and click on the view all option on the left panel.
• Run the playing Audio troubleshooter.

Method 2:

Sound problems can be caused by cables that aren't connected properly, damaged drivers, incompatible drivers, sound settings, missing updates, and problems with your sound card.

I request you to follow the below steps:

Step 1: Uninstall the Sound card Drivers

• Press “Windows Logo” + “X” keys on the keyboard.
• Click on “Device Manager” from that list.
• Search for the Sound driver from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then
  remove the corrupted drivers from the computer.
• Follow the on-screen instructions to complete it and the restart the computer if prompted.
• After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Update Driver Software from the Manufacturer’s website.

Step 2: Go to the Computer or Sound Card manufacturer’s website and search for the latest Windows 10 drivers available for the Sound Card model and then install it by following the instructions given in the website.

I also request you to follow the below article:

Fix sound problems

http://windows.microsoft.com/en-us/windows-10/fix-sound-problems#v1h=tab01

I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.

Thank you.

 

First step, reinstall the Intel motherboard chipset drivers. Then restart the PC and check after Windows has started to see if the generic, basic function, High Definition Audio Driver is installed for the sound. If it is and the sound works you can then reinstall the Realtek drivers (if Windows doesn't install that instead of the HD Audio).

USB headphones work as they do not use the PC audio, they take digital data and do the audio conversion inside the headset.

 

Installed chipset drivers, rebooted, absolutely no change whatsoever

 

Under sound, video and game controllers the only device present is Nvidia HD audio

If I go under system devices there are two hd audio controllers present, one being the nvidia one..

Have tried updating, uninstalling, reinstalling the other one, all to no avail

 

I have another user, on the Windows 7 forum, that upgraded to Win 10 and lost audio. They went back to Win 7 but still lost, similar to yours. Unfortunately the next step for that user is a clean Win 7 install. I hate to tell you that too, but something to consider.