Windows 10: No Audio Driver / Microphone Problems

Hello,


For the past few months, I've been using my laptop and different headsets to join Xbox Parties and had no problems at all. However, the other day, my friends pointed out that my microphone has a persistent buzzing sound and a slight echo. Naturally, I changed the headset and the problem continued.


I read on other forums and answers on Google that there should be an enhancement tab in Microphone Properties which I don't have and there should be an audio driver installed to my laptop most people referred to Realtek, I have no audio driver listed as installed on my laptop at all. I tried to install the Realtek audio driver numerous times and each time was unsuccessful. It would restart my laptop but nothing had changed and Realtek was still listed as uninstalled.


I was wondering if anyone knew how to solve this problem or anything that can help?

:)

 

Microphone issues

Hi Michael,

Here are the possible reasons why you're getting an error "The microphone did not pick anything up" when using it:

• Incorrect settings (microphone is not set as default device)
  
• Corrupted or outdated driver
  
• Faulty device
  

For us to isolate the issue, we'd like to know the following:

• Were there any changes made to your computer prior to this issue(e.g. Windows updates)?
  
• Have you tried connecting other microphone to your computer?
  
• Have you tried connecting the microphone to the other computer?
  

In the meantime, we suggest running the Recording Audio Troubleshooter to find and repair problems with recording sound. We also suggest checking if your microphone is set as your default recording device. For troubleshooting steps, please see
Geethu B's on this
link.

We're looking forward to your reply.

 

Windows 10 recognized my microphone and works, but Cortana doesn't hear me

Hi,

This could be due to drivers not being update.

Please try these methods.

Method 1 : Run audio troubleshooter.

You might be able to solve some problems by running a troubleshooter that will automatically fix some common issues with audio.

Follow the steps to run the troubleshooter:

• Press Windows key on your keyboard
• Type Troubleshooting and click
  Troubleshooting..
• Click on view all (on the left)
• Select Playing Audio troubleshooter
  
• Follow the prompted steps to troubleshoot this issue.

Method 2: Check for the microphone settings.

Step 1:
I would suggest you to set microphone as default device and check.

• Right click on the volume icon in the system tray and then click "Recording devices"
• Right click on the blank space in the popped up window and then select "Show Disabled Devices" and "Show Disconnected Devices".
• Right click on Microphone and then click "Enable".
• Highlight the microphone and then choose "Set as Default Device".
• Click Apply and OK.

Step 2: Make sure that the Microphone is not disabled.

Make sure that the Microphone is not disabled. Follow the steps given to check that:

• Right click on the volume icon and select “Recording devices”.
• Now, Right Click on an empty space and select, “Show disconnected devices” and “Show disabled devices”.
• Make sure that the Microphone is not disabled.

If the issue persists, follow method 2.

Method 3: Update sound/audio adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• At the Start screen, type Windows Update.
• Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Step 2: Uninstall and reinstall the audio drivers

I would also suggest you to uninstall and reinstall the latest audio drivers from the Manufacturer website.

Uninstall the driver from Device Manager:

• Press Windows key + R on the keyboard
• In run window type devmgmt.msc
• Locate audio devices and expand the same
• Right-click on the audio driver
  and then uninstall the drivers.
• Reboot the computer after uninstall process has finished.

Now, please go to the manufacturer website and install
the latest audio drivers.

Restart the computer and check.

Let us know if you need further assistance. We will be glad to help you further.

_______________

Thanks & Regards,

 

Audio Problems

Hi there SimonWildZX, I will be your Independent Advisor for today, I hope we can both resolve your problem.

May I suggest to completely uninstall all Audio drivers listed in the Device manager including the headset. Please make sure to completely remove.

Here is how to do it.

Here the steps to completely remove a Device off your computer.

Step 1. Use shortcut keys Win + X on Windows 10.

Step 2. Select Device Manager.

Step 3. Expand the entry Sound and Audio devices. Right-click the problematic device and select Uninstall device.

Step 4. You may need to check the option Delete the driver software for this device, and then click the Uninstall button.

Step 5. Reboot the computer.

Repeat the steps in all the Audio devices listed.

Then reboot. then test the headset again.