Windows 10: No Audio from Gigabyte B550M-DS3H Board

I just built a game PC around AMD Ryzen 7 3700X on a Gigabyte M550B-DS3H board. I downloaded the MB drivers and audio drivers from the Gigabyte site, but the little speaker symbol in the system tray show the red X. Opening the Sound icon in Control Panel says 'No Audio Devices are Installed'. Is the motherboard defective...or am I missing something? Do I need to change something in the BIOS settings?


Any advice would be appreciated,

Thanks...

Hobbit709

:)

 

Gigabyte board BIOS upgrade - need instructions

@DrCarl, no need to do a step upgrade (upgrade from successive versions). Just get the latest version and update with that. It will have the fixes from the previous updates so no need for 1,2,3.

After the update, you'll want to go into the BIOS and hit "Load Optimized defaults" as this will insure your BIOS is configured for the hardware installed. In fact the owner's manual suggests doing so anytime a BIOS update or CMOS battery replacement is done.

If you have any custom BIOS settings you'll need to reconfigure them after the update as they aren't saved with the new update. Also why you need to at do the "Load Optimized defaults" thing.

Please see section 4.2 (page 72) of your owner's manual. Please make sure you follow the onscreen instructions and DO NOT TURN OFF THE PC while the update is progressing unless told to do so!!!

And yes, use the Q-Flash method. it's the one I've been using since getting my first of 5 Gigabyte boards. In fact I have the GA-X58A-UD5. My latest boards are listed in my system specs.

 

realtek audio manager for ALC1220-VB codec (gigabyte)

Motherboard: Gigabyte Aorus Z390 Ultra , BIOS v F8

Audio (on-board): Realtek ALC1120-VB codec

Steps already taken:

updated all drivers and chipsets to most current

confirmed in apps list, control panel, Startup panel, and Search that there is no Realtek Audio Manager installed

disabled all audio controllers that are not Realtek

uninstalled all Realtek audio drivers (including checking the box to delete associated driver) in Device Manager

rebooted and reinstalled a number of versions of the latest drivers from both the manufacturer website, Aorus, and Microsoft Catalogue, and even the R282 version from 2017 from Realtek

No matter what I do, the Audio Manager does not install and I therefore have no way to re-task the line-in jacks for 5.1 channel sound.

My questions are:

1. where can I get a complete installer that will properly install both driver and Audio Manager

2. what is the name/version of the drivers I need

3. is the process described above adequate and if not, please describe in detail the necessary process

 

realtek audio manager for ALC1220-VB codec (gigabyte)