Windows 10: No audio from my new speakers

I had speakers working before I moved to this new location. When I moved here, the speakers didn't work, so I thought they somehow got broken and I threw them away. I just replaced them with new Logitech speakers and I can't get them to work on my computer again. I tested them on another device, and they worked, so I know nothing is wrong with the speakers. I'm sure there is a connection or driver missing from my computer. Can someone guide me on how to get some sound from my speakers? Thank you!

:)

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.

 

audio and speakers problems

Hi,

It is possible that audios and speakers were not recognized due to wrong configuration settings or outdated drivers. To isolate your issue, we'd like to gather more information:

• Have you made any recent changes prior to this issue?
• Have you tried connecting your speaker/headphone to another device and check if the issue still persists?
• Have you tried connecting another speakers/headphones and check if the issue still persists?

Meanwhile, we suggest that you run the troubleshooter by clicking on this
link. It will let you automatically diagnose audio problems and will provide you a remedy.

If the issue still persists, we recommend that you run the troubleshooter for Hardware and Devices. This will identify and diagnose technical issues. Follow the steps below:

• Press Windows key + X on your keyboard and select
  Control Panel.
• On the upper right part of the Control Panel window, type
  Troubleshooting.
• Select Troubleshooting.
• Click View all.
• Click Hardware and Devices and follow the prompt to proceed with the troubleshooter.
• Restart your PC and check if the issue still persist.

Let us know if you need more assistance.

 

Move audio to one side for speakers but not headphones

Hello J1mmyth3F1sh,

Thank you for writing to Microsoft Community Forums.

• Is your headphones getting detected in the Playback settings?
  
• Are you trying to play the audio on both Speakers and Headphones at the same time?
  

Ideally, if you have configured Sound settings to play on your left speakers, the same goes with the headphones. The sound starts playing only on the left side of your headphones according to the settings changed.

Meanwhile, we can try configuring the headphones and change the balance level in the sound settings and see if it works. Kindly check with the steps listed below and see if it helps.

Method : Run audio test for your headphones.

• Open Control Panel from the Start menu and click on
  Sound.
  
• In the Sound window, click on your
  Headphones and select Configure option at the bottom left.
  
• By running the test, check if both sides of your headphones are working fine.
  

If that doesn’t help, I would suggest you to check with the audio balance by following the steps listed below:

• Open Sound settings from
  Control Panel, and right click on the Headphones to open its
  Properties.
  
• Click on Levels tab and select
  Balance button. In the Balance window, you can use the slider to balance both left and right headphones equally.
  

However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as there may be other users with a similar requirement. Hence, I suggest you to leave a
Feedback for this product so
that our developer team can look into this and check if it can be implemented in the future updates.

Regards,

Mala S

Microsoft Community - Moderator