Windows 10: no audio in google chrome

Discus and support no audio in google chrome in Browsers and Email to solve the problem; hi, im new to this forum so sorry if i make any mistake. my sound from google chrom just aint working. i have tried these steps resetting... Discussion in 'Browsers and Email' started by zaichi, Sep 4, 2016.

  1. zaichi Win User

    no audio in google chrome


    hi,

    im new to this forum so sorry if i make any mistake.

    my sound from google chrom just aint working. i have tried these steps

    • resetting chrome
    • reinstalling chrome
    • reinstalling drivers
    • restarting my machine
    • checked if it was not muted
    • checked with a youtube video if the sound bar in the mixed moved it did
    • other sounds works fine like discord and edge etc etc etc

    im now clue less what to do. asked some friends and they dont know either.

    i got the lastest updates for my headset razer chroma kraker 7.1 and google chrome. windows is up2date.

    kind regards



    :)
     
    zaichi, Sep 4, 2016
    #1
  2. slyf0xx Win User

    Cant play facebook videos on microsoft edge- windows 10

    i can't play videos on facebook on google chrome...no audio or visual. its just a black screen.
     
    slyf0xx, Sep 4, 2016
    #2
  3. margcan Win User
    MUSIC on you tube is distorted, makes weird noises

    yes as I said it seems to work in Google Chrome
     
    margcan, Sep 4, 2016
    #3
  4. dalchina New Member

    no audio in google chrome

    Hello, have you looked at this?

    no audio in google chrome [​IMG]


    Control Panel, Internet Options.
     
    dalchina, Sep 6, 2016
    #4
  5. Layllah Win User
    If you have multiple sound cards or video cards with HDMI Make sure you have the correct audio selected for audio playback. I'm guessing your using Windows 10? This totally sounds like a Win 10 issue! Open Control Panel (Right Click on Start Button then select CP) Scroll down to Sound and select. A window opens labeled "Playback" look in the list for a Green Check-marked icon. That is your default audio playback device. You can test each one by right clicking on device and selecting "Test" Be sure to "Set As Default" the actual audio card itself like "Realtek HD" "SoundBlaster". If you happen to see a WDDM(Windows Virtual Audio checked marked) that's why you can't hear anything in Chrome! Find your Physical card in the list then right click on it and "Set as Default Device" that should bring back the sound in Chrome. Beware that updates sometimes changes that setting back to the WDDM or virtual device. If it happens again repeat the above and you should be good to go!
     
    Layllah, Sep 6, 2016
    #5
  6. zaichi Win User
    @dalchina yeah thats turned on as i got sound in edge.
    @Layllah that works fine as i can hear other programms playing sound its just google chrome what makes no sound at all.
     
    zaichi, Sep 7, 2016
    #6
  7. Layllah Win User
    You need to check and see if windows 10 installed a Vaudio driver for your physical sound card. The sound will work in everything but chrome. Windows 10 especially installs MS virtual sound driver if it's set to default audio Chrome will not work. How do I know this? I had/have the same issue because I run 3 sound cards I'm a musician and for some reason after certain updates I've had to go into sound and set it back to the real device driver. You can reinstall chrome all you like it will not use MS Virtual driver.
    no audio in google chrome [​IMG]
    The image I embedded represents a couple of the sound devices

    no audio in google chrome [​IMG]
    Here are the rest. If you look at these images you'll see what I mean. Obviously your hardware is working. See the two different HDMI Audio's? Whichever Video card I boot to the sound default changes. Nvidia uses Nvidia HDMI, Intel Uses Intel HDMI, Playback through my Sound blaster yet another setting and so forth. If your audio is Realtek Windows 10 dislikes those drivers and I had to force it to use them. Checking will only take a couple of minutes and could solve your issue without extreme measures.
     
    Layllah, Sep 7, 2016
    #7
  8. zaichi Win User

    no audio in google chrome

    i use a headset with usb and just disabled all of them but then i find it wierd that the green bar what indactes sound on the mixer is going up and down. but no sound played. but i have just disabled all of the connections
     
    zaichi, Sep 7, 2016
    #8
  9. Layllah Win User
    Do you see your USB Headset in the Sound Manager? If it's installed correctly it will show up under "Playback" and "Recording" When I plug in my blue tooth headset it shows up under "Sound" then i set it to default playback device and Default record device because of the Mic.

    no audio in google chrome [​IMG]
    See the entry "Jabba" it's a bluetooth headset set as the default device for sound and communications. If you don't see your USB headset then it's not available for use especially in chrome. Games don't count because they're DOS based. Get your headset to appear in the "Sound Panel and it should work.
     
    Layllah, Sep 8, 2016
    #9
  10. Layllah Win User
    PS just because you're not using the device the "Green Bars" will show if there's signal going to them that's why when you right click and select test you'll always see the green bars whether the device is hooked to speakers or not. that is how you tell the PC is sending a signal to the device. Most likely your USB Headset isn't in the "Sound Manager" which means it's not available for windows to set as a default device. Send a pic of your "Sound Manager" so I can see it. Playback and record. That way I can most likely tell you how to make it work!
     
    Layllah, Sep 8, 2016
    #10
  11. zaichi Win User
    Attachment 100634
    as u can see my mixer here. world of warcraft makes sound ( not visable ) and youtube gives a nice big green bar. but there is no sound at all. i have in that menu u showed disabled everyting except my headset. thats the problem i got tried every possible thing i could think off but still no luck
     
    zaichi, Sep 8, 2016
    #11
  12. Layllah Win User
    OK let 's move on can you record with the headset mic? do you have regular head phones with the 1/8" stereo jack? The only way to find out why is to eliminate everything else. plug in headphones with 1/8" jack to output of sound card by the way what sound card are we dealing with? Test it in chrome. if that works there's most likely something about the driver chrome doesn't like. I've run into this before and it's usually a driver issue. Test the recording feature with the headset since one sound card does both I'm interested to see if it works? your pics shows signal in chrome but it's weak. Go to Sound Manager not the mixer right click on the headphones icon and see if there's a tab labeled enhancements and select loudness equalization. it's quite possible the output level from chrome is so low you don't hear it. It's worth a try. let me know!
     
    Layllah, Sep 9, 2016
    #12
  13. zaichi Win User

    no audio in google chrome

    my mic/headphones are usb i will try my 3.5 mm jack for it with a other driver havent tried that jet actually and will post an update
     
    zaichi, Sep 10, 2016
    #13
  14. ladyovr60 Win User
    I know this is an old thread, but I'm have the same issues with Google Chrome. I have done everything this thread suggests but I still have no audio in Chrome. Edge works fine. Any other suggestions?
     
    ladyovr60, Apr 5, 2018
    #14
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no audio in google chrome

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