Windows 10: No audio on headset. But sound test O.K.

Since upgrading to Windows 10, 64-bit, I have no audio on the headset. Also, speakers are not muted when headset is plugged in.
Headset checks out O.K. on sound test.
HP Pavillion 500-249 Desktop.

:)

 

no sound playing from USB headset

im using my USB headset my windows 10 got updated 2-3 weeks ago. my USB headset (logitech G930) haven't been able to play sound ever since.

i have tried theses solutions.

-setting my headset as my default device.

-un-installing/re-installing my audio drivers

the green bar that bounces up and down in correlation to sounds on the volume mixer is also absent.

also giving my headset an audio test doesn't seem to work either.

i have used this headset on my console and it projects sound fine.

also using earbuds works fine also.

 

Michael

I just upgraded to Windows 10 from Windows 7 on a Toshiba l755-S5256 notebook. I have discovered the sound does not automatically switch from the speaker to the headset when plugging in a headset. The sound does switch if I manually change the Speaker/Headset
setting in Manage Audio Devices. There is no problem when I have tested Skype, but only when the Headset is selected. Also, only once thus far, I have been able to get Cortana to acknowledge my voice.

My settings show the audio card as a High Definition Audio device - Driver 10.0.10586.0.

Any assistance would be appreciated.

 

summerray, welcome to the forms. Try right clicking the speaker icon it the lower right side of the taskbar, choose recording devices, the right click the headset and set as default.

 

Thanks Dude, but I've already tried every conceivable combination of settings in Recording and Playback devices. Headset doesn't show on Recording, but in Playback, Communications headphone is default, as is Speakers/Headphones. Test tones on all are O.K. Latest drivers are installed.

 

In Sound/Playback devices, it shows Speakers/Headphones, IDT Hi-Def audio codec, Default device. Also Communication Headphones, IDT Hi-Def audio codec, Default Communication device.
However, when I perform a troubleshooting on the Comm. headphones, the result shows a problem that it is not set as default. "Apply this Fix" fails.

 

Solved! See below article. It was the third driver (at the top of list) that worked for me.
You can try this. Open Device Manager and expand Sound, video and game controllers. Right click your audio controller (if you have two showing start with the top one) select Update driver software... and in the pop-up select 'Browse my computer for driver software'. Select 'Let me pick from a list of drivers on my computer', the resulting pop-up will show a list. The one with the blue tinted certificate icon is the one currently used and doesn't work. Start from the bottom if you have a list and click on it, then select the next tab. You might get an error warning that the device won't work if you install that driver. Just carry on installing. The sound icon might also show the red diagonal line. Reboot and let the driver install for a few seconds then try the volume slider on the speaker icon in the notification area. Repeat this untill you find one that works. If none work return to the original driver and keep checking windows update.

 

After reboot, problem returned. But repeating the above procedure, and selecting the top of the choices, it was corrected.