Windows 10: No Audio on HP Spectre

Discus and support No Audio on HP Spectre in Windows 10 Ask Insider to solve the problem; [ATTACH] https://preview.redd.it/wt0ib9w6u2l51.png?width=1551&format=png&auto=webp&s=88186ac9a430148badc89786fa5c768d479c20af When turning on I... Discussion in 'Windows 10 Ask Insider' started by /u/pandadeluxe, Sep 4, 2020.

  1. /U/PANDADELUXE
    /u/pandadeluxe Win User

    No Audio on HP Spectre


    No Audio on HP Spectre cMEWoDX_iFLcNZzPTpz5Om6ScpQqahIpTOebVcNbWow.jpg



    https://preview.redd.it/wt0ib9w6u2l...bp&s=88186ac9a430148badc89786fa5c768d479c20af



    When turning on I noticed a red cross against the volume icon in the taskbar. When running the troubleshooter, I get two errors (as pictured). I've tried updating and uninstalling the sound devices through device manager and also completed a full system reset but still have the errors. Any ideas on how to fix? TIA

    submitted by /u/pandadeluxe
    [link] [comments]

    :)
     
    /u/pandadeluxe, Sep 4, 2020
    #1
  2. MARSHALLHUNT25
    MarshallHunt25 Win User

    HP x360 Spectre Windows Hello No Longer Working

    Thanks for the suggestion. For reference (for people coming after me trying to find a solution), the steps Lee is suggesting are as follows:

    • Device Security > Security Processor Details > Security Processor Troubleshooting > Clear TPM
    Appreciate the help, Lee, but resetting the TPM using the process above didn't work. All it did was make me reset my PIN and sign in again via my Microsoft account. As I mentioned in my initial post, I have an HP Spectre
    x360 Convertible 13-ae0xx, so I've been using the drivers found here:

    https://support.hp.com/us-en/drivers/selfservice/hp-spectre-13-ae000-x360-convertible-pc/16779579

    Also as I mentioned, the latest drivers are installed - that's always my first go-to solution (other than turning it off and on again! No Audio on HP Spectre :) ).

    Any other suggestions?
     
    MarshallHunt25, Sep 4, 2020
    #2
  3. EMPRESS123G
    Empress123G Win User
    On the HP Spectre 360X are headphones always needed to hear the audio?

    On the HP Spectre 360X are headphones always needed to hear the audio?
     
    Empress123G, Sep 4, 2020
    #3
  4. ADITYA_ROY
    Aditya_Roy Win User

    No Audio on HP Spectre

    HP Spectre Model x360 13-ae13dx laptop

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand the concern as you are unable to find the Webcam and microphone driver in Device Manager. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:



    • What is the Version and Build of Windows 10 installed on the PC? (Type
      winver in Windows search/Run command)
    • What happens when you open the Camera app?
    • Are you not able to see the webcam driver under Imaging devices?
    • Are you aware of any changes on the PC prior to this issue?


    As per the Product Specifications, Webcam is available in this model:
    HP Spectre x360 - 13-ae013dx Product Specifications



    If you are getting the following error "We can't find your camera" Error Displays in Camera App", when opening the camera app, then follow the suggestions from this article:

    HP PCs - "We can't find your camera" Error Displays in Camera App (Windows 10)    . If you are not getting the above message then follow the suggestion from this article:

    HP PCs - Webcam Troubleshooting (Windows 10, 8)



    Regarding the Microphone issue, we would suggest you to run the
    Audio Troubleshooter listed under Troubleshooting from the

    HP website     once your PC gets detected.



    Let us know the results. If the issue persists, we will certainly assist you further.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Sep 4, 2020
    #4
Thema:

No Audio on HP Spectre

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