Windows 10: no audio out of either ports , started just recently , i checked all the cords , speakers

NO AUDIO OUT OF EITHER PORTS

:)

 

Rear audio ports always show as “Not plugged in”


I've been having this issue with Windows for about a week now which NONE of the back panel/front panel connectors (speakers, microphone) are being recognized by Realtek audio manager. The only audio input/outputs that are showing are the optical.
Troubling shooting steps I've tried (none worked):

• COMPLETELY uninstall all Realtek drivers/reinstall
  
• Tried using windows drivers
  
• Reinstall Windows 10
  
• Upgraded chipset driver
  
• sfc /scannow

I called EVGA and asked for RMA but then I booted into a Ubuntu OS and all the ports work FINE. It must be a problem with windows 10.
Can you think of any other troubling shooting step I can try to fix this annoying issue? Thanks!
Screenshot of playback devices:



Screenshot of Realtek HD Audio Manager:



After looking in Device Manager under Audio inputs and outputs, I don't see any speaker/microphone listings, only the optical crap:

 

Speaker, audio device detected leads to simultaneous restart prompt

Hi,

Thank you for posting in Community.

We are glad to provide the assistance required to help you resolve the issue.

Before we proceed, I would like you to provide the information stated below:

• What did you mean when you state "detected a new hardware and updated the system"?
• Did you plug an external speaker on to your computer and received the above prompt?
• Do you get sound via your internal speakers when you play an audio file?

For now, I suggest that you perform Power Drain, and check if you still get the Restart prompt.

• Unplug the charger and remove the battery of your laptop, if using a desktop remove the power cord.
• Press and hold the Power button for 30sec
• Plug the charger/power cord and restart system

Also, if connected to an external speaker, unplug the speaker restart the computer and check.

Hope this helps

 

No Speakers or Headphones detected

Hi,

This issue may have been caused by a corrupted Audio driver or defective audio port.

To better understand this concern please answer the following questions:

• Are you still able to play music using a built-in speakers?
• Have you tried using other headphones or external speakers?

We also suggest that you run audio troubleshooter by following these steps:

• Type "troubleshooting" on the search box.
• Select Troubleshooting on the result.
• Click View all.
• Choose Playing Audio then follow the instructions.

If you need further assistance, don't hesitate to post back.