Windows 10: "No Audio Output Device is Installed" issue on HP Laptop, Windows 10 v1803

Before anything else, I want to state that I've already tried the following methods to troubleshoot this:

- Uninstalling and reinstalling Intel(R) Display Audio driver. (only audio driver that showed)

- Searching for driver updates.

- Clicking on the small sound tab with a red X in the bottom right and launching the troubleshooter. Says it couldn't find any issues.

- Tried using the sound tester, but since the audio device is disconnected, I couldn't activate any sounds.

- Restarting PC.


I'm using an HP laptop with Windows 10 v1803. I've gone into Device Manager, gone into my "Sound, video and game controllers" tab. I click on "Intel(R) Display Audio and it says that the driver is working properly, yet in the bottom right it says no audio output device is installed. What am I missing? None of the above troubleshoot methods worked. Yesterday, and possibly earlier today (can't confirm), the audio worked fine.

:)

 

No Audio Output Device is installed

I clicked the link you gave me. HP told me to download "HPSupportSolutionsFramework-12.3.11.29" to check drivers that can be installed. After I download and install this solution framework from HP, the webpage proceed to next step and tell me that Windows update may have driver for me. It tells me to go to windows update and search for driver.

I did what it told me to do. But the windows update don't have anything for me to update or install.

For this case HP suggest me to open device manager to install the missing driver. (I'm referring to section "Update other specific components" under the "Installing updates in Windows 10" title in the webpage HP Products - Where Do I Find Windows 10 Drivers and Software for My Model? | HP® Customer Support)

HP suggest me to right click on the driver that I want to update to update. But as shown on the image I provided in my previous post, I cannot see any "audio inputs and outputs" tab or audio driver. I only see audio controller in the "System device" tab. (and these controller have the "!" sign on them for some reason)

Am I meant to do something to the audio controller?
Or should I install a new audio driver? (if so, how do I install one?)

 

How to install audio output device?

I HP laptop, I am using windows 10. On task bar, it shows, no audio output device is installed that makes me deprived of enjoying music.

Please anyone help me in installing audio output device.

Thanks.

 

No Audio Output Device is Installed

Hi,

You will need to select Windows 8 from the drop down list while installing the driver in compatibility mode.

I would suggest you to try setting the speaker as default audio output by following the steps below and check if it helps.

1. Right click on the sound icon on the right bottom corner of the taskbar.

2. Select "playback devices".

3. If "speaker" is not set as the default device, highlight it and click "set as default".

5. Save the changes.

Let us know the result.