Windows 10: No audio services, drivers BSOD when reinstalling after updating drivers and windows

Hi everyone. Around 2 weeks ago I updated drivers and Windows itself and when it restarted, I noticed I had no audio. Ok, sure, has happened a couple of times and I can fix it. But not now.

In device manager, the Audio, games etc section doesn't show up, meaning there are no audio drivers installed. So I go and download drivers from the laptops support page. "Install" them, restart, but they don't show up. Go install legacy hardware and try to install every Realtek driver, every single one BSOD's and doesn't go through (no specific errors given from what I remember). Go and Install the Microsoft ones, every single one fails.

2 Clean installs of Windows later, nothing changes. (Didn't have a restore point because I don't have my extra hard drive with me, left it at Uni dorms and had to come home for lockdown).

The Internet suggests going into the Services, I notice I have no "Windows Audio" service. Perfect, lemme install! Install successful, but it isn't starting (Error 1068 I believe). I've done /scannow in CMD and everything goes through without a hitch. I've gone into the Registry but the videos I find don't go into the Audio ones so I don't know if there's anything or what to change there, I'm a hardware person, not software so I'm way out of the left-field on this one.

Bluetooth devices worked the first time I noticed I had no audio but had issues with that, haven't tried since reinstalling windows because I forget and I get upset at it not working after 15 minutes of nothing.

Currently in lockdown some stores are reopening but this is so specific that I don't really trust some random store that I don't know their expertise in such specific detail and big corporations would take months to "fix" my computer and send it back, plus the not so pretty fee when I'm at home trying to not fail University.

I'll try and provide details and images if asked, just remember I'm not amazing with specifics when it comes to software. I'll give Windows version when I get back to my laptop.

submitted by /u/AlexPatrion
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:)

 

bsod 0x124 audio driver not starting, wont reinstall

Tried reverting drivers see if that helps? I don't personally think new GPU drivers would cause so many issues, could just well be a coincedence since installing the 13.2 beta drivers. Also check administrative tools> computer management> event viewer> Windows logs > System for any abnormal behaviour from services just before the BSOD.

There is also a BSOD viewer you can download that will give you a lot more info on a BSOD than Windows does.

 

Windows 10 audio driver

If updating the driver didn't work, kindly follow the steps on how to uninstallyour audio driver:

• Right-click on the Start button and click on Device Manager.
• Right-click (or tap and hold) the audio driverand select
  Uninstall.
• Restart your device and Windows will attempt to reinstall the driver.

Keep us updated.

 

Dolby Audio driver

Hi Joseph,

Thank you for posting in Microsoft Community and being a part of Windows 10.

Do let us know the following to assist you better with this issue:

• What is the complete error message of this issue?
• When are you facing this issue with the drivers?
• Have you installed all the latest drivers from the manufacturer's website for current operating system?

I suggest you to uninstall the existing Audio drivers, download the latest drivers for your device and check if it helps.

Step 1: Uninstall the Audio driver.

Steps:

• Press Windows + X keys from the keyboard, click on Device Manager.
• Expand Audio inputs and outputs, right click on the driver and click on
  Uninstall.

Step 2: I suggest you to manually install the latest audio drivers and check.

Download the latest drivers from: Lenovo Support for g500

Select the driver and operating system to download.

Refer to the article by Andre Da Costa to install the latest driver:

How to: Install and Update drivers in Windows 10

Hope it helps. Get back to us with the required information and updated status of this issue for further assistance.