Windows 10: NO AUDIO

My laptop has not been playing audio for months now. I have tried updating drivers, uninstalling and reinstalling, etc. Absolutely nothing has worked.


Also, when trying to just update my laptop today, this error code appeared:



2018-11 Update for Windows 10 Version 1803 for x64-based Systems (KB4023057) - Error 0x80070643


I am not sure if because this update will not work that I simply lost audio with it as well or what is going on.


I have an HP Envy with Bang & Olufsen internal speakers.


Thank you

:)

 

Can not record audio.

Hi,

We suggest that you run troubleshooting for Audio Recording by following these steps:

• Type troubleshooting on the search box.
• Click View all.
• Select Recording Audio.
• Follow the steps to troubleshoot Recording Audio.

Let us know if you need further help.

 

Audio not working

Hi Mirdula,

Before we proceed, I would like you to provide the information stated below:

• Did you make any changes to the PC prior to this issue?
• What troubleshooting steps have you performed to fix the issue?

For now, I suggest that you refer to the article, Windows 10 – Audio Troubleshooting Tips
and check if the steps provided helps rectify the issue.

Hope this helps

Regards

 

No audio device is installed (How to fix?)


Since you uninstalled the Intel Display audio and you no longer have audio, that suggests you are using HDMI (??) If this is the case then the Realtek is not being used and not causing your problem.

First step as mentioned is to reinstall the Intel Display Audio.