Windows 10: No Bluetooth Entry in Device Manager

Greetings,


I recently built a new system (MSI B450 Tomahawk, Windows 10 from MS Store). In trying to run a bluetooth headset to connect to the new system so that I can listen to podcasts and what have you over the headset, there's no Bluetooth entry in the Device Manager, hence no bluetooth access for the headset. I'm not sure how to fix this. Any ideas?

:)

 

Broadcomm bluetooth installed as human interface device


There should be a separate Bluetooth entry in Device Manager and maybe a Control Panel entry. My Notebooks with built-in Bluetooth have both entries with the software from the manufacturer but my Desktop with a third-party USB Bluetooth dongle has only the Device Manager listing, no additional software added.
Attachment 42579

 

Device Manager "other" entries


After a fresh W10 1703 fully updated install on a 3148 Inspiron laptop, four OTHER DEVICES appear in Device Manager: PCI Data Aqquisition and Signal Processing Controller and three 'unknown devices.' "Drivers not installed; no compatible driver can be found."

Prior to this install several Intel drivers were listed under Programs and Features. likely because they were added after the fact. They are not listed now and Intel's update utility reports nothing missing. SFC is good and PC operation is normal.

The errant entries are redetected at boot even if disabled, or uninstalled via Safe Mode. Suggestions on banishing them for good would be appreciated.

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist