Windows 10: No cameras are attached error code on Microsoft Surface Pro 2. Troubleshooting steps were...

Error code: 0XA00F4244 <No Cameras Are Attached> so the sign-in using facial recognition no longer works. I ran the troubleshooting steps and found that the most recent device driver for my camera is installed (Intel(R) AV Stream Camera 2500.


What resolution is available?

:)

 

microsoft edge and the surface pro 3 camera

Hi Ian,

Welcome to Microsoft Community.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.



Let’s try simple troubleshooting steps and check if this helps in resolving the issue. I suggest you to go to the below link Microsoft article, and go to the section If you have problem with your webcam and try the steps.

http://windows.microsoft.com/en-us/windows-8/camera-app-faq



Also, you can visit the below link for more information.

https://www.microsoft.com/surface/e...ivers/surface-cameras?os=windows-8.1-update-1



Hope this help. Let us know the status.

 

Windows Hello sign error: Couldn't Turn on the Camera. Please sign-inwith you PIN, Surface Pro

Hi Ameera,

Thank you for writing to Microsoft Community Forums.

We understand how difficult it could be when feature do not work the way they supposed to and we truly appreciate the time and effort that you have taken to work on this issue. This issue can occur if the camera driver is not updated or due to some hardware
issues related to the camera. In order to isolate the cause of this error, please follow the methods mentioned below.

Method 1: Check if the camera is working.

1. Log in to the system.
2. Go to Start menu and select Camera app.
3. Check if the camera is working fine.
4. If not, please update camera driver (you can refer
   Update drivers in Windows 10 for the steps).

Method 2: Troubleshoot problems with Windows hello.

Since you are getting the error "Couldn't start camera. Please sign in with PIN", we would suggest you to refer

Troubleshoot problems with Windows hello Surface under the section Windows Hello doesn't recognize my face or fingerprint or there is an error message and try performing the troubleshooting steps and check if it resolves the issue.

Regards.

 

Surface Pro 4 camera not working after latest Microsft update

Performed most of the above steps with the same outcome. Upon restart I get "Could not turn on the camera. Please sign on with PIN."

Thank you