Windows 10: No connection to Internet after Windows 10 Update KB5004331

Discus and support No connection to Internet after Windows 10 Update KB5004331 in Windows 10 Installation and Upgrade to solve the problem; Hello,i have a problem with connection to Internet after Update KB5004331 on Windows 10 Pro x64.After reboot the PC, Internet is not avalible but the... Discussion in 'Windows 10 Installation and Upgrade' started by K-D_Sey, Sep 10, 2021.

  1. K-D_SEY
    K-D_Sey Win User

    No connection to Internet after Windows 10 Update KB5004331


    Hello,i have a problem with connection to Internet after Update KB5004331 on Windows 10 Pro x64.After reboot the PC, Internet is not avalible but the connection to my LAN or WLAN ist established! A ping to my AVM Router is ok, but no ping outward my network is possible.This problem meets at all my PCs HP ProBook 445 G7, HP Zbook 17 Fury G7 and HP 260 G3 Mini Desktop after Update KB5004331.After removing this Update all connection are possible again.Is there anybody who know why this Update make this problems? Is this update nessesary?Thanks for helpK.-D.

    :)
     
    K-D_Sey, Sep 10, 2021
    #1
  2. BRINK
    Brink Win User
    Brink, Sep 10, 2021
    #2
  3. PIPMEISTER
    pipmeister Win User
    Kb5004331

    Err, what is this?
    I had it forced onto my computer just now, but no search that I have done so far shows any results!


    No connection to Internet after Windows 10 Update KB5004331 [​IMG]



    No connection to Internet after Windows 10 Update KB5004331 [​IMG]

    No connection to Internet after Windows 10 Update KB5004331 [​IMG]


    Pip
     
    pipmeister, Sep 10, 2021
    #3
  4. RAKESH NARAYANASWAMY
    Rakesh Narayanaswamy Win User

    No connection to Internet after Windows 10 Update KB5004331

    No Internet Connectivity after Windows 10 update

    Hi,

    Sorry to know that you are facing this issue. We'll certainly assist you with this.

    Share this information to assist you better.

    • What is the exact model of the laptop?
    • Which update caused this issue? Share the KB number.
    • What are the troubleshooting steps you have tried to resolve the issue?
    • Have you installed any third party security software?
    I would like to suggest try the methods below and check if it helps.

    Method 1: Connect your PC directly to the Ethernet cable and check if you are able to receive Internet connectivity. If you are still unable to connect to the internet proceed to the next step.

    Method 2: Refer to the article Fix network connection issues provided in the link below for more troubleshooting steps.

    http://windows.microsoft.com/en-us/windows-10/fix-network-connection-issues

    Hope this information helps.
     
    Rakesh Narayanaswamy, Sep 10, 2021
    #4
Thema:

No connection to Internet after Windows 10 Update KB5004331

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