Windows 10: No desktop icons and can't click on anything after failed Windows 10 1809 feature update

Hi all,


I have just received my 3rd PC in two weeks here at my PC repair workshop all this exact same fault. Some sort of failure to install windows 10 1809 feature update results in:

- A black desktop with just the Recycle Bin showing. No other icons.
- When I click on Recycle Bin it says "An attempt was made to reference a token that does not exist"
- The Taskbar is visible but I cannot click on anything or open the start menu.
- CTRL-ALT-DEL works though.

This is what I have tried, without success:
- Ctrl-Alt-Del, then did a SHIFT-Restart to get into recovery/advanced start-up mode, then
- Tried to go back to previous version of Windows 10 – FAILED.
- Tried to go back to the newest System Restore point just before the update – Restore completes successfully, but doesn’t solve the problem.


It seems like a corrupt user profile. The best I have come up with so far is to back up the users folders, then fresh install Windows 10.


This is bad. Three PC’s all with the same issue and this is following the other disasters with original release of 1809!!!


The 1809 upgrade needs to be pulled down immediately…again.

:)

 

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