Windows 10: no display after sucessful installation

I have a Intel Compu Stick 2015 whose display no longer works after installing Windows 10 updates which took over an hour to complete after a restart. I can not access the bios f2 coz there is no display for me to reset it factory settings.

:)

 

black border on display after installing windows 10

Hi,

Thank you for posting in Microsoft Community.

I suggest you to update the graphics card drivers/display drivers from manufacturer website and check if it resolves the issue.

• 
  Open Device Manager
  
• 
  Expand ‘Display Adapter’.
  
• 
  Locate the Mice and other pointing drivers.
  
• 
  Right-click on the display card listed and click on ‘Update Driver Software’
  
  If issue still persists, I would suggest you to install the drivers in compatibility mode and check if it works.
  
  Follow the steps provided below to install the drivers in compatibility mode:
  

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Thanks.

 

Display issue after installing Windows 10

Hi Peter,

Welcome and thank you for posting your query in Microsoft Community.

We regret the inconvenience caused to you.

The issue you are facing with occurs due to outdated or corrupted drivers.

I suggest you to follow the below methods and check if it helps.

Method 1: Perform System Maintenance troubleshooter.

Follow the steps to perform System maintenance check to improve performance of the computer:

• Press Windows and x key together and select Control Panel.
• Click on Troubleshooting.
• Click on View all on the left side panel.
• Click on System Maintenance and follow the onscreen instructions.

I

Method 2: Update display adapter driver.

Step 1: Check for the latest driver update through Windows Updates.

• Type Windows Update in the search box on task bar, and hit
  Enter.
• Click or tap Settings on the right side of the screen, and then select
  Install optional updates from the left results.
• When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

Incompatible or not properly installed graphics card drivers are the most common cause of this issue.

Step 2: Follow the steps below to update the graphics/display drivers.

• Press Windows + X key on the keyboard.
• Go to device manager.
• Right-click your display device.
• Click Update Driver Software and then follow the steps in the wizard that appears.
• Restart the computer

Let us know the status, we are glad to assist you further.

 

No video after installing Windows10

Hi Adrain,

Thank you for posting in Microsoft Community.

This issue might be because of corrupted graphic drivers.

I suggest you to run the video troubleshooter and check if it helps.

• Type Troubleshooting in search and click
  Troubleshooting.
• In the left pane click on View all
• Select Video Playback.
• Follow the prompted steps to troubleshoot this issue.

I suggest you to update the graphics card drivers/display drivers from manufacturer website and check if it resolves the issue.

• Open Device Manager.
• Expand ‘Display Adapter’.
• Locate the display driver.
• Right-click on the display card listed and click on ‘Update Driver Software’

If issue still persists, I would suggest you to install the drivers in compatibility mode and check if it works.

Follow the steps provided below to install the drivers in compatibility mode:

• Right-click on the driver setup file and click on ‘properties’.
• Click on the ‘compatibility’ tab and check the box "Run this program in compatibility mode for” and select Windows operating system from the drop down.
• Click on ‘Apply’ and click ‘OK’ and run the file to install it.

Please reply with status of the issue for further assistance.

Thanks.