Windows 10: No internet access using my Microsoft account on one computer

I have two laptops for my business, my Microsoft account is the admin for both. One laptop I use daily. The other has not been used for at least 7 months due to covid. I recently booted it up to do all the upgrades.

When I logged in using my account I initially got some critical error saying that there was a problem with my MS account. I logged in using a different MS account that I set up with a different email, and was able to do all the updates, malware scans, etc. The computer works fine.

But when I log in using my admin account, I have no internet access so Chrome won’t load and i can’t use any apps that need internet. Cortona does not work. This MS account works fine on my other computer.

Any suggestions? I don’t want to delete this user because it’s the admin account.

:)

 

App store and Microsoft account

Thank you for the advice

I see what you mean about the password but i think its a backward step to compromise my Microsoft password to to use the app store

 

Unable to access YouTube websites on Internet Explorer and Microsoft Edge on Windows 10

Hi,

As you are facing issues with accessing the YouTube on Windows browsers, do not worry we will help you with this issue.

Provide us additional information to assist you better with this issue:

• What is the complete error message/ error code while trying to access the web pages?
• Does this issue specific only with YouTube?
• Have you made any changes to the operating system prior to this issue?

Try the below workarounds to identify what is causing the issue:

• Try to access YouTube in different browser and check if it is working fine. This will let us know if the issue is with the website/ the Microsoft browsers.
• Also, try to access different website on Internet Explorer and Microsoft Edge.

Try the below troubleshooting steps to access the website and check if it helps.

Method 1: For Internet Explorer

Step 1: I suggest you to run the Internet Explorer Performance troubleshooter.

• Press Windows key, type
  troubleshooting and select it.
• Click on View all in the left pane.
• Click on Internet Explorer Performance
  and follow the onscreen instructions.

Step 2: If the issue is only on Internet Explorer and to specific website, I suggest you to view the website in compatibility view to check if the issue is confined to compatibility.

Steps to view the website in compatibility view:

• Open Internet Explorer
  and open the website.
• Click on Gear/ Settings icon at the right-top corner of the window.
• Click on Compatibility View Settings, click on Add
  to add the website and click on Close.
• Reopen the website and check if the issue persists.

Step 3: If the issue still persists, I suggest you to access the website in
InPrivate mode and check.

InPrivate Browsing enables you to surf the web without leaving a trail in Internet Explorer. This helps prevent anyone else who might be using your computer from seeing what sites you visited and what you looked at on the web. You can start InPrivate
Browsing from the New Tab page or the Safety button.

Steps to open the browser in InPrivate mode:

Open Internet Explorer, press Shift+Ctrl+P
to open the browser in InPrivate mode and try to access the website.

Method 2: For Microsoft Edge:

I suggest you to check if the Adobe Flash player is enabled on Microsoft Edge.

• Open Microsoft Edge, click on More actions
  (...) in the right-top corner of Microsoft Edge window.
• Click on Settings, scroll down and click on
  Advanced settings.
• Enable Use Adobe Flash Player
• Check if the issue persists with accessing the YouTube websites.

Hope it helps. Reply to the post with an updated status to access YouTube website on Microsoft browsers for further

assistance.

Thank you.

 

Cant Change Local Account to Microsoft Account - Windows 10

Hello,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. I appreciate you for providing the detailed information of this issue.

Before we proceed, we require more information to assist you better.

• Are you able to login to computer using Microsoft account?
• Do you get any error message or error codes?

I suggest you to follow the steps provided below and check if you are able to login to Microsoft account.

• Press Ctrl + Alt + Delete key.
• Click on Switch User.
• Select the Microsoft account on the computer and try to logging in.

Note: You may need internet connection to access the Microsoft account.

Hope this information is helpful. For any further assistance on Windows, feel free to post your query on Microsoft Community Forum.

Thank you.