Windows 10: No Internet and Audio after windows 10 automatic update

Discus and support No Internet and Audio after windows 10 automatic update in Windows 10 Updates and Activation to solve the problem; Hello azusa, I’ve just tried and it reinstalled all the wanminiports only though. None of the old drivers were found. Discussion in 'Windows 10 Updates and Activation' started by nobodomon, Dec 18, 2016.

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  1. NOBODOMON
    nobodomon Win User

    No Internet and Audio after windows 10 automatic update


    Hello azusa, I’ve just tried and it reinstalled all the wanminiports only though. None of the old drivers were found.
     
    nobodomon, Dec 21, 2016
    #16
  2. MATTHEW WAI
    Matthew Wai Win User

    Have you tried ASUS PC Diagnostics?
     
    Matthew Wai, Dec 21, 2016
    #17
  3. NOBODOMON
    nobodomon Win User
    No I have not, but i couldn't really find a version that is updated for windows 10 though.
     
    nobodomon, Dec 21, 2016
    #18
  4. MATTHEW WAI
    Matthew Wai Win User

    No Internet and Audio after windows 10 automatic update

    Did you use an ASUS DVD or Windows.iso downloaded online?
     
    Matthew Wai, Dec 21, 2016
    #19
  5. NOBODOMON
    nobodomon Win User
    I created bootable usb flash drive using another working windows 10 computer and used that to reinstall windows.
     
    nobodomon, Dec 21, 2016
    #20
  6. MATTHEW WAI
    Matthew Wai Win User
    Try using the Windows DVD that came with your ASUS laptop.
     
    Matthew Wai, Dec 21, 2016
    #21
  7. NOBODOMON
    nobodomon Win User
    The box didnt come with a dvd unfortunately
     
    nobodomon, Dec 21, 2016
    #22
  8. MATTHEW WAI
    Matthew Wai Win User

    No Internet and Audio after windows 10 automatic update

    With the benefit of hindsight, you should have created a system image before upgrading to Windows 10, as you did not have such a DVD.
     
    Matthew Wai, Dec 21, 2016
    #23
  9. NOBODOMON
    nobodomon Win User
    It wasn’t an update to windows 10 that caused it though. I was using windows 10 perfectly fine until an update came and suddenly internet and audio access went down
     
    nobodomon, Dec 21, 2016
    #24
  10. MATTHEW WAI
    Matthew Wai Win User
    Did you delete partition C before the clean installation?

    You should have created a system image when you were ...
     
    Matthew Wai, Dec 21, 2016
    #25
  11. NOBODOMON
    nobodomon Win User
    When I was clean installing they did wipe the old windows installation. But yes ill admit I didn’t make a system image before the update began as I didnt even see this coming.
     
    nobodomon, Dec 21, 2016
    #26
  12. FIREBERD
    fireberd Win User
    Win 10, on my PC's (and client's that I installed it on) installed sound and network drivers during the installation. Check the ASUS documentation on how to access the CMOS (BIOS) backup battery to do a full BIOS reset. Doing the reset from the BIOS options sometimes does not fully clear it and you have to either remove the battery (for at least 10 minutes - Intel says 15 minutes) or in some cases there is a jumper to fully reset.
    If the reset (clear) does not help I would suspect a Win 10 corruption, another "clean" install of Win10 is the next step. I would use the Media Creation Tool and download Win 10, not reuse what you have.

    You can download the media creation tool (and Win 10) from Microsoft HERE
     
    fireberd, Dec 21, 2016
    #27
  13. NOBODOMON
    nobodomon Win User

    No Internet and Audio after windows 10 automatic update

    Does that involve opening up the laptop? If thats the case I wouldn’t want to take any chances if me screwing up though. Will try reinstalling windows another time.
     
    nobodomon, Dec 21, 2016
    #28
  14. MATTHEW WAI
    Matthew Wai Win User
    Don't worry. Even an idiot like me can disassemble a laptop and remove the battery blindfold.
     
    Matthew Wai, Dec 21, 2016
    #29
  15. NOBODOMON
    nobodomon Win User
    Ah. Opening up the laptop requires a torx screwdriver which i do not have. Will try reinstalling windows first till I get one.
    Edit: Reinstalling windows 10 once again did not help
     
    nobodomon, Dec 21, 2016
    #30
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No Internet and Audio after windows 10 automatic update

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