Windows 10: No jack info

Hi everybody, recently, my audio won't play. I checked for everything I could think of:

• uninstalled the device in Device Manager; even uninstalled the device and the driver,
• ran the troubleshooter,
• tried to change the version of the Realtek driver,
• checked Windows Update for updates a lot of times,
• Disabled auto search for the device drivers in Control Panel->System and Security->System->Advanced system settings->Hardware tab->Device Installation Settings, and downloaded the drivers individually.

Nothing seems to be working. It just tells me that "no jack information available". What's suspicious, though, is that when I run the troubleshooter with the headset attached, it tells me no jack information for both my built-in speakers and the headset, although the headset works just fine.


My best guess is that it's somehow driver-related, but I tried different versions of the driver, and it doesn't help.


If anybody knows of a possible solution, it would be very nice if you could help me. I really hope I don't have to reinstall Windows.

:)

 

GPUz Incorrect Info GF117

I've got the GT620M in a Zenbook and the newest version of GPUz has it listed as a 40nm part whereas all other info on the web suggests its 28nm. Can you investigate, W1z?

Thanks

 

Windows 10 and Magic Jack compatibility problem

Hi Bonnie,

Thank you for posting the query on Microsoft Community.

I do appreciate your efforts and time.

Sorry to know that the issue persists even after trying so many suggestions.

• What and all steps have you tried?
• Do you face the same voice issue when you are using other apps?

If it is the issue with Magic Jack, you need to contact Magic Jack support.

Please get back to us with the required information to assist you further.

 

Headphone Jack Splitter Fix?

Hi,

Can you please is the Microphone is listed in the device manager after you connected to jack or not.

Step 1:

Go to Device Manager & expand Audio Inputs and Outputs

Step 2:

If Microphone is listed Select Microphone and right-click then select Enable Device

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor