Windows 10: No. K72359WW Expert Mouse® Wireless Trackball Not conneting

Discus and support No. K72359WW Expert Mouse® Wireless Trackball Not conneting in Windows 10 Support to solve the problem; This Track Ball arrived today via extra charge Amazon shipping. Now I regret purchasing it because they say it cannot be connected through a hub. I... Discussion in 'Windows 10 Support' started by mikeincousa, May 5, 2019.

  1. No. K72359WW Expert Mouse® Wireless Trackball Not conneting


    This Track Ball arrived today via extra charge Amazon shipping.

    Now I regret purchasing it because they say it cannot be connected through a hub.

    I have the little transmitter gizmo (dongle?) plugged into the front USB port.

    I have followed these instructions:
    https://az31609.vo.msecnd.net/litera...4a545cc166.pdf

    I get to the blinking blue light, but the mouse does not connect with the computer.

    The track ball show in the Bluetooth list.

    I installed their software.

    The icon does not appear in the tray.

    I have not been able to figure it out by calling up the menus under the Window key.

    Device manager says the best driver is already installed.

    I know almost nothing about Bluetooth hookup. When I have used them in the past all I had to do was plug in the computer side receiver and ran the discovery tool and then all was well. The troubleshooting stuff I see on web is muck to me.

    I have a big pressing project that requires a ton of cut and paste work.
    I had planed to use this product to save the stress on my hands and elbows... a lot of pain for days.

    Any help me to get this going will be greatly appreciated
    Is there an unstated set up step missing? Have I missed something?

    :)
     
    mikeincousa, May 5, 2019
    #1
  2. digibucc Win User

    Logitech Unveils New Wireless Trackball

    the point of wireless is NOT to limit yourself to a desk...
    the point of a wireless trackball is to make it easier to mouse in awkward positions, away from a standard desktop...
    like in a recliner or on a bed with an HTPC....

    *Toast :toast:
     
    digibucc, May 5, 2019
    #2
  3. newtekie1 Win User
    Logitech Unveils New Wireless Trackball

    Wait...

    The idea of a trackball is to make it so you don't have to move the mouse around your desk, instead it says in one spot on the desk.

    The idea of a wireless mouse is to let you move the mouse anywhere on the desk without being limitted by the cord.

    So...a wireless trackball makes no sense...
     
    newtekie1, May 5, 2019
    #3
  4. Remon Ont Win User

    No. K72359WW Expert Mouse® Wireless Trackball Not conneting

    Logitech Wireless Mouse

    Hi Ken,

    Not working wireless mouse could be due to the following:

    • Outdated device driver
    • No device driver installed
    • Faulty wireless mouse receiver

    We would like to know some information to better isolate the issue:

    • Have you done any changes (like updating your Windows) on your computer prior to the issue?
    • Have you tried using using your wireless mouse on other computer and checked if the issue persists?
    • Have you tried updating your wireless mouse driver?

    For initial troubleshooting steps, we suggest that you follow the steps below on how to run Windows troubleshooter:

    • Type troubleshoot in the search box and press Enter.
    • Select Hardware and Devices, then click
      Run the troubleshooter
      .

    If the troubleshooter didn't work, you can check this
    article
    about updating your wireless mouse driver.

    Let us know if you need further assistance.
     
    Remon Ont, May 5, 2019
    #4
Thema:

No. K72359WW Expert Mouse® Wireless Trackball Not conneting

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