Windows 10: No login field to enter password win 10 when coming back from hibernation-need to hold ctrl...

Hello,

I have a user who does not see the login field for her to enter her windows login password. This occurs when she opens up her laptop returning from hibernation mode. It seems like holding ctrl alt delete for a few seconds prompts the login field allowing her to enter her password. It is a temporary fix.


Steps I tried:

-ran diagnostics-everything is fine

-ran netplwiz>Require users to press Ctrl+Alt+Delete-check box if you want to disable the CTRL+ALT+DELETE sequence. Click Apply/OK > Exit.

-was never checked


Any ideas as to how to find the root cause?

:)

 

Can't Login - missing user/password field


Hello,

I'm having an issue that's preventing me from logging into my Lenovo Thinkpad T410 with Windows 10. Previously you could swipe your finger on the fingerprint scanner to both turn the computer on, and login. Since the Windows 10 upgrade, that was no longer supported, so the power button would be pressed, which would take you to the Windows login screen, at which point a finger swipe would handle the Windows login, and bring you to the desktop.

Yesterday, when trying to start up, at the Login screen, the fingerprint scan did nothing. On the rare occasion over the years when there'd be an issue with the fingreprint scanner, pressing a key would bring up the ability to enter the Windows password. However, when I tried to do so yesterday, it would just slightly magnify the background picture, now revealing the Internet, Accessability and Power buttons in the lower right, but nothing else. There were no Users listed in the middle, and no place to enter a password.

I've searched for hours for solutions, and have not come across many similar situations, which is unusual. I saw suggestions to hold Shift, then Restart in order to bring up the ability to boot in Safe Mode, but that doesn't work (even holding Shift throughout), it only brings you back to the login screen. Other suggestions all revolve around changing settings once into Windows, but I'm never able to get to the desktop.

I did make a recovery CD on another Thinkpad, which does get me to some "Troubleshooting" options. I have tried System Restore, to no avail, as well as Startup Repair. The first System Restore was able to bring it to a previous Restore Point of several days ago, but I still couldn't login. Now it will go through the motions and say that the Restore failed.

The little LED by the fingerprint scanner has only come up on a couple of reboots, which leads me to believe there's an issue with it. But in the past if there's been a problem (maybe the driver didn't load or something) Windows says it's having a problem and give the option of using a password. None of that this time. Alternatively it's as if the Users have been eliminated.

I'd greatly appreciate and suggestions.

-

 

Login hangs after entering password

Repro:

• Boot up Win 10 after latest update
• Enter correct password for Microsoft account
• Attempt to login

Result : Login freezes and I am not able to log in.

Hard boot is required.

 

Dell bios passwords 595B and 2A7B

Deplane, I am trying one of my Dell Mobile Support buddies, to see if there is a way to remove the password. Just going right to the source.

Edit:

Jeffrey from Dell says:
I have verified that the code, you have provided, is the master password for the BIOS for that particular system. Please try this procedure to reset BIOS. Fill in the password field, press and hold Ctrl then tap of Enter key twice.

My Reply:
Jeffrey! Thanks for those steps, but what do I fill the password field with?

His reply:
The same code 63ejUdk3m4qzzz0z but instead of just pressing enter to confirm, hold Ctrl key and tap on Enter twice. Remember that the password is key sensitive.

Please let me know here if that works. To tell you the truth, I want to play with this too!!