Windows 10: No longer able to see shared drives after windows 11 update on PaperStream Capture scanner...

Can anyone assist with my issue after updating to latest windows 11?I'm using windows 11 Pro and all computers are in a domain.Also, using Fujitsu 7160 scanner on all works stations.Everything was working fine until the most resent windows 11 update Windows 11 version 22H2 After the update, when users try to scan a document and save it to any shared drive, when trying to browse for a shared drive to save documents to, they are no longer able to see any shared drives. Remember this only happens when using PaperStream Capture. If I check file explorer, I can see all mapped shared drives, se im

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Windows 11 Browse For Folder Dialog Issue - Only Desktop

I am running Windows 11 22H2 and have the problem being reported with a specific application Fujitsu PaperStream Capture scanner software version 3.2.0. Both Windows 11 and PaperStream are updated to current. I ran the above test, and the test shows the issue of showing only access to the desktop. The desktop folder has not been relocated.

 

Scanner won't run on Windows 11

Here is what worked for me.

Step 1. Uninstall all Epson software by using the Control Panel Programs and Features uninstall process.

Step 2. Download ALL Epson files related to my scanner from the official Epson Perfection support page. Here is the link.

Perfection Series | Scanners | Epson® Official Support

I selected my scanner model from the list, which took me to the scanner’s support page.

From the dropdown list I selected Windows 11 as my operating system – even though the web form “detected” Windows 10 64 bit. Make sure to hit the “GO” button to reveal the list of downloadable files.

Step 3. There were seven files displayed under the “Utilities” section. I downloaded all of them into a file folder on my hard drive – noting the date of each file.

Step 4. Rename to add numbers to all files according to their associated date, starting with the oldest first. My renamed files looked like this:

1_epson16827.exe – Epson Copy Utility v4.1.1+

2_EPS_1.00.10.exe – Easy Photo Scan v1.00.10+

3_V550_EScan_3923_AM.exe – Scanner Driver and EPSON Scan Utility v3.9.2.3+

4_ESCU_1.0.0.0.exe – Common Updater for Epson Scan v1.0.0.0+

5_EEM_31153.exe – Epson Event Manager v3.11.53+

6_ESCU_W11.exe – Epson Scan Common Updater v1.0.0+

7_ESU_4.6.3.exe – Epson Software Updater v4.6.3

Step 5. Install all seven files sequentially, starting with 1_epson16827.exe and working methodically up to 7_ESU_4.6.3.exe

Step 6. Turn on scanner. Reboot.

Everyday operation (after performing this reinstall)

Step 1. Turn on scanner and then boot. Make sure scanner is powered on before boot.



If Windows is running but the scanner was not turned on before boot -- and if the scanner is not responsive do the following:

Step 1. Turn on scanner.

Step 2. In Windows 11, run services.msc. Find the “Windows Image Acquisition” service. Restart that service. Agree to restart Epson scanning service.

Step 3. Run Epson Scan. This should initialize all necessary electronic connections. Might need to run once, close, and run a second time.

Anyways, this is what is working for me… today. I hope it works for me tomorrow as well.

 

Not able to share files over network after an windows update.

Hi,

Thank you for writing to Microsoft Community Forums.

Please note that Home network feature has been removed from Windows 10 (1803 and later builds). So could you please help me with the following:

1. Which version of Windows 10 are you using?
   

Note: To check the version of windows, open run dialog box (by pressing Windows key + R) and type “Winver”.

2. What is the exact error message you are getting??

Here is an alternate that you can use. We have a feature called Map a drive to share files on computers on same network. I would suggest you to follow the steps mentioned below:

Step 1: Re-map the drive: Here is article to help to map the drive:
Map a network drive.If you are not able
to view any of your computers from the other computer then follow the steps mentioned below.

Step 2: Check if the feature is enabled (make sure that this feature is enabled on all the computer connected to this network).

1. Open Control Panel.
   
2. Then click on all Control Panel Items.
   

3. Then click on Programs and features.

4. Then on the left hand side, click on Turn Windows features on or off.

5. Windows Feature box will open. Please scroll down and under SMB 1.0 CIFS File Sharing Support, check the boxes next to SMB 1.0/CIFS Client and SMB 1.0/ CIFS Server. If the boxes are already ticked, please unchecked the box and check
it again.

6. It will ask you to restart your Computer. Please Restart it.

Step 3: Check if the services are running:

1. Press Windows key + R to open Run. Then type "Services.msc" in the run box and hit enter.
   

2. The names of the services which you will need to check are:

• Function Discovery Provide Host.
  
• Function Discovery Resource Publication.
  
• SSDP Discovery.
  
• UPnP Device Host.
  

3. Also Check for DHCP Client and DNS Client.

4. Right click on the above services and then go to properties.

5. Under General tab, make sure that the Startup type is automatic and Service status is running.

6. Then go to recovery tab and change all the entries (next to 1st failure, 2nd failure and Subsequent failure) to Restart the Service.

Now you should be able to use the map a drive feature to share files.

Hope it helps.

Let us know if you got the help you needed by clicking on Yes or No.