Windows 10: No one can hear me on any video chats

Discus and support No one can hear me on any video chats in Windows 10 Customization to solve the problem; No one can hear me on a video chat. My microphone is unmuted. My cortana can't hear me either... Discussion in 'Windows 10 Customization' started by CindyLanham, May 13, 2020.

  1. CINDYLANHAM
    CindyLanham Win User

    No one can hear me on any video chats


    No one can hear me on a video chat. My microphone is unmuted. My cortana can't hear me either

    :)
     
    CindyLanham, May 13, 2020
    #1
  2. ARCADIAN
    Arcadian Win User

    No sound on video chat

    No expert at all so having big problems on video chat as whilst I can hear and see them they can only see me, not hear. Taken a screen pic of sound settings which hopefully will reveal what's wrong....

    Much appreciate any help thanks


    No one can hear me on any video chats [​IMG]
     
    Arcadian, May 13, 2020
    #2
  3. NIKHAR_K
    Nikhar_K Win User
    Can’t hear audio while recording games or videos

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We will need some more information to help you with the appropriate troubleshooting steps. Please reply with the following details:



    • How are you recording the games or videos?
    • When you say, “I can't hear anything” you are unable to get the in-game audio or your voice?
    • What is the make and model of the computer?
    • Which build version of Windows 10 is installed on the computer? To check type:
      winver in the search bar on the Taskbar and hit
      Enter.


    If you are using Game bar to record the games or videos, I suggest you to refer the steps mentioned below:



    1. Press Windows key + I to open
      Settings.
    2. Click on Gaming.
    3. Click on Capture on the left pane.
    4. Clear the check box for Record gaming audio only.
    5. Follow the same steps for Broadcasting.


    Please reply with the status of the issue, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, May 13, 2020
    #3
  4. ARCADIAN
    Arcadian Win User

    No one can hear me on any video chats

    No sound problems on video chat

    No expert at all so having big problems on video chat as whilst I can hear and see them they can only see me, not hear. Taken a screen pic of sound settings which hopefully will reveal what's wrong....

    Much appreciate any help thanks
     
    Arcadian, May 13, 2020
    #4
Thema:

No one can hear me on any video chats

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