Windows 10: No onscreen keyboard on tablet after latest upgrade - can't sign in

Discus and support No onscreen keyboard on tablet after latest upgrade - can't sign in in Windows 10 Support to solve the problem; Last chance before my Linx 7 tablet becomes a paperweight: I don't use the tablet much but it was fine yesterday. It downloaded and installed the... Discussion in 'Windows 10 Support' started by SaggyMaggyPoo, Nov 24, 2018.

  1. No onscreen keyboard on tablet after latest upgrade - can't sign in


    Last chance before my Linx 7 tablet becomes a paperweight:

    I don't use the tablet much but it was fine yesterday. It downloaded and installed the September release (before either of our 2 laptops has received it!) but when it finally returned to the windows screen and I tried to sign in with my PIN I couldn't as the keyboard doesn't come up onscreen any more.

    The first time this happened I tried to switch off correctly but this also wouldn't work and I had to use the power button.

    I tried getting into the bios (as I thought there might be a useful option there) by pressing both the power button and vol+ at the same time. On one try I got a bsod but it disappeared very quickly so no idea what it said. On another occasion a couple of screens appeared quickly and the tablet said it was trying a repair, but this just took me to the Windows screen again, with the same problem.

    It now takes a few minutes from power on to get the first Windows screen up. I can then swipe up to get the sign in screen but this is as far as I can get since the keyboard does not appear. All I can do from this screen is power off.

    I've tried the power/vol+ combination to access the bios again with no success. Maybe I'm doing it wrong?

    Does anyone have any suggestions before it gets converted to a picture frame?

    Thanks

    :)
     
    SaggyMaggyPoo, Nov 24, 2018
    #1
  2. JeffL Win User

    Tablet - Google - Onscreen Keyboard question


    I had a Dell Venue 8 Pro tablet. When I brought up Google, and clicked the inbox, the onscreen keyboard would appear at the bottom of the screen, and the Google page would change so that the inbox was visible above the keyboard. I'm talking about landscape mode.

    I have a new Lenovo tablet, and when I click on the Google inbox, the onscreen keyboard comes up, but the Google page does not change, so the keyboard covers the inbox.

    There has to be a setting somewhere (Windows, Google, Browser?) that will make it work again (showing the inbox above the keyboard), but I have no idea where.

    Does anyone know?
     
    JeffL, Nov 24, 2018
    #2
  3. Juzar_Ali Win User
    Keep onscreen keyboard from displaying at startup

    Hi Helene,

    I suggest to try the steps below and check if it helps.

    • Press Ctrl + Alt + Delete key on the Keyboard.
    • Click on More details.
    • Go to Startup Tab.
    • Right click on Onscreen Keyboard And select
      disable.

    Please get back to us with the updated status of the issue.

    Thank you.
     
    Juzar_Ali, Nov 24, 2018
    #3
  4. No onscreen keyboard on tablet after latest upgrade - can't sign in

    Onscreen keyboard

    Hello,

    Thank you for posting your concern here in Microsoft Community and welcome to the Windows 10 family. I would be happy to assist you.

    From the description provided, I understand that the Onscreen keyboard freeze/crashes to restsrt again by itself after upgrading to Windows 10.

    To be able to help you better, kindly provided us few more details on the below questions.

    1. Do you receive any error message when the on-screen keyboard crashes?

    2. Do you observe the similar issue when logged into the computer using a different user Account?

    This issue may happen due to system file corruption. I suggest you to run System file checker. System File checker (SFC) scan is done to check if there are any corrupted system files that could be causing this issue. Kindly follow
    the below given steps:


    • Press Windows key + X, select
      Command prompt (Admin) to bring up elevated Command prompt.

    • In Command prompt type
      sfc/scannow
      and press enter.
    • Restart the computer.
    If no corrupted system files were found in the previous state, then I suggest you to try the following steps:


    • Open command prompt by pressing Windows key + X and selecting “Command prompt admin”.

    • In command prompt, type the following commands and press Enter after each command:

      DISM.exe /Online /Cleanup-image /Scanhealth

      DISM.exe /Online /Cleanup-image /Restorehealth

    • Close the command prompt and restart the PC and check if it works.
    Hope the above information was helpful. If you need further information, feel free to write to us and we would be happy to help you.

    Thank You.
     
    Sayan_Ghosh, Nov 24, 2018
    #4
Thema:

No onscreen keyboard on tablet after latest upgrade - can't sign in

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