Windows 10: No output sound at all

I had to restart my computer this afternoon after a power surge. When I restarted it, I had no sound outputting at all. I could stream videos, but they had no sound. Groove music would not play any of my MP3 files and gives this error. Spotify has a similar issue where it can't stream any music. I tried four different pairs of headphones and speakers and no sound would come through on any of them.

My Device Manager looks like this. Groove music and Spotify will only play any music when the "Nahimic mirroring device" is selected to be my speakers. But there is no sound.

I have tried every online guide I could find for uninstalling/reinstalling drivers and I cannot get any sound restored. Every time I try to uninstall Nahimic and its driver it keeps coming back each time I restart the PC. To my knowledge, my speakers should be using Realtek(R) Audio. Please help.

submitted by /u/eatchickendaily
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:)

 

Windows 10 audio stutters regardless of driver or output used, more noticeable on the toslink and surround sound.

• What device are you using? A laptop or a computer?
• Its a desktop, i listed the components in the original post.
• Do you have an external speaker?From which device does the sound come out from? From the TV or from the device?
• I listed the outputs in the original post. The issue exists on all outputs and exists on the tv speakers, surround sound speakers, and headset.
• What other troubleshooting steps have you tried so far?
• I have listed the troubleshooting steps that i can remember in the original post.

 

Good surround sound headset

I know you say you're not that guy, but stepping into the $250+ range really brings a change in build quality that might have you never having to buy another set. Otherwise, getting 6 speakers with decent sound in a headset is hard, and that's what you are asking for, and I have no suggestions, but just a bump up the list. *Stick Out Tongue

 

5.1 surround sound issue in Windows 10

Hi,

Thank you for your response.

I suggest you to follow the steps below and check if it helps.

If you’re connecting an optical cable the settings would be changed so try the following steps

Two options:

1. Use the optical S/PDIF output of your motherboard.

2. Use the HDMI output of your GPU. (This is what I'd recommend if you're using a HDMI display).

I suggest you to follow the steps below and check if it helps.

• 
  Go to control panel.
  
• 
  Select sound.
  
• 
  Click on playback devices.
  

For option 1- connect the cable and set the 'Realtek digital output' as default device.

• 
  Then right click on it.
  
• 
  Go to properties.
  
• 
  At the rightmost tab select DTS or Dolby Digital or 5.1.
  

For option 2-connect the HDMI cable through the receiver and set the 'Nvidia HDMI Output' as your default device. Then click 'Configure' and select 5.1 and check if it helps.

If the issue persist then, I suggest you to connect the speakers directly and check in the realtek audio manager if he gets the 5.1 option or not using the SPDIF\output.

Keep us posted on this issue so that we can assist you better.