Windows 10: No password prompt at login screen. Can not login.

POSSIBLE SOLUTION
I found something that worked for me- I just held the Shift key down while I pressed the Power button. Did it when powering off & when powering on. Don't know which was right, just was trying anything! Somehow when my laptop powered on again I got my HP logo and then my normal start screen WITH the user name & password prompts! Problem fixed! Have no idea why this worked but it did. It took a little while but not too long.

Just some friendly advice for those posting answers- when people say they're stuck on a login screen, for whatever reason, that means we can't get any further to type in changes, get to control panel etc. So those answers do not apply! Don't want to sound ungrateful but when you have an issue and are stressing out, telling people to type this or that OR go to Control Panel or whatever is very very frustrating! I do appreciate all the expertise. Just my own pet peeve!

 

I having a problem in booting up of windows 10. While booting up, I am not not getting username and password.Its just a blank screen with power button,network & screen options on left corner. I tried restart with shift key down but didn't help.I am able to boot it in safe mode after 3 times hard shutdown with power key.But not able to exit safe mode since after typing MSCONFIG and getting "system configuration" window, "exit window" box is already uncheked in "Boot" option. So, not able to get out of safe mode. Earlier I tried other troubleshooting options in the startup in safe mode but neither worked. Is there any solution to this problem.
Before this proble I had another problem that during boot up windows will hang and i had to do hard shutdown by power key & reboot every time.

 

This is the third time now, my laptop has had the Windows logon prompt disappear. This time was after my network connection locked up and I had to reboot. I have been able to get it back after finding various troubleshooting techniques in this thread. Nothing is working now. I'm not sure it this keeps happening because of automatic windows updates or what. This first happened in November of 2016. This time running the msconfig worked. Second time it happened in February 2017 while I was trying to finish my taxes. That time running the msconfig didn't work. I found a batch job to turn off fast start and this worked.

Now it is back. Nothing is working. I have tried everything and am so frustrated with this issue. I can get a logon prompt while in safemode. I have an upgraded Windows 10 from Windows 8, so don't have the option to turn off fast start I also tried the fast start option (but I don't have the selection on the power options screen). I have powered off and powered on three times - still nothing. Right now, it is just sitting there with "Please wait" churning. When it finishes, it will have the HP screen with the date and time in the lower left corner and two small icons in the right corner (network and access options).

Anyone have any other ideas?

 

OK, I had this problem (no login box), sometimes on power up, sometimes on return from sleep (you know, I shut the lid on the computer). After the Windows 10 Creator update, it became a "happened every time" upon returning from sleep. I would have to try to login (no box), then finally shut down or restart using the power icon (which would show up at the time I was expecting the sign in box. After being horrified by the number of suggested options to fix this, including reloading windows 10, random registry gyrations, settings instructions that one needs a "pro" version of Windows 10, blah blah blah, I came across an observation that an HP customer with the same problem seemed to have fixed, but was kinda dismissed out of hand by the technical service rep.
The solution identified was to uninstall HP SimplePass, the fingerprint reader that comes with the HP laptop. I have such a reader on my HP laptop, but do not use it. After uninstalling the HP SimplePass program and restarting my machine, the problem is gone.
Maybe that will help someone. . .

 

I will check for that when I get home. Can you uninstall that in safe mode because that is the only way I can logon to my laptop and safemode with networking does not work.

 

I didn't have the challenge of fixing things in Safe Mode.

Check this out, someone has a solution to uninstalling in safe mode:
Tip: How to install and uninstall a program in Safe Mode 4sysops

 

Well can't uninstall in safemode because it needs a network connection.

 

Pop in your Windows installation media, and reinstall everything... is that so hard?

 

What is Microsoft doing about this? I just got the 45 minute long Windows 10 upgrade that Microsoft pushed and now I am getting this issue...not getting login screen. It seems to have mind of its own though. Sometimes pressing Windows and < key seems to work, sometimes pressing CTRL seems to work. Has Microsoft provided any patch fix? This is extremely frustrating and is now impacting our productivity.

 

+1 on uninstalling HP SimplePass. If you have an HP laptop with a fingerprint reader, I would bet that SimplePass is responsible for the disappearing password prompt on the login screen. The problem happened to me after installing the Creator update today. Thanks for posting the fix!

 

Same issue I'm on creators update... I held shift while I held the power key ...wasnt sure how to proceed so I let go of the power key after about 15 secs and kept the shift key held down... Came back up and viola ! login screen back...no idea why.. going to snoop around in my logs to see if I can I'd anything if I do I'll post...for now give that a try guys maybe it will help.

 

If you can go into safe mode, run system configuration and select Normal startup under General (that worked for me) or go under Services and click Enable all (if you're fancy disable the ones you don't need).

If you can't go into Safe mode, hold the external power button until your computer shuts off, and then press it so that your computer turns on. Repeat the process two more times. On the third time that your computer turns on, there should be a loading screen that says Starting Automatic Repair, and then Diagnosing your PC. After that, there should be a blue screen giving you the option of whether to restart your computer or going to Advanced options. Click on Advanced options, Troubleshoot, Advanced options, Startup Settings, and then Restart. There, you can press 4 on your keyboard for Safe mode, 5 for Safe mode with Networking, or 6 to enable Safe mode with Command Prompt.

Hope I helped!

 

I'm unable to login to my account since it does not prompt to enter the password, the icon to shutdown the computer is missing. I have tried to forced my computer to do automatic repair then, the windows defender appears to do a quick scan. Afterwards, the option to click on troubleshoot to access safe mode is nowhere to be found, a blank blue window with no options to click on is the one i see, after a few seconds it rebooted, same issue, login loop with no box to enter the pass.

If reinstalling windows 10 is the only solution then, I don't mind loosing every files, tons of games, apps. However, loosing the Activation Code from for windows 10 is what I am afraid of.

Please help.

 

Found this solution by luck. Bring your mouse pointer to the bottom of the screen, your wifi icon level. Click and keep pushing your mouse primary button. With the mouse button being pushed, pull up the mouse. Like peeling a layer off from your screen. And there is you password prompt. At least it worked for us like this on Win10 Pro 10.0.15063 Build 15063.

 

I'm having this problem. Can't login because the screen is not there to login. But I also have another issue too. I hold shift to access the advanced settings, and the only option that shows up is "shut off your PC". None of the other options are present. What do I do now?